Question

Sonos One Started Having Distorted Bass

  • 4 August 2020
  • 1 reply
  • 36 views

I did a community search first. Sonos One's bass is distorted no matter the song, volume, room, EQ, Trueplay off/on, etc. This happened using the S1 and S2 app. This is a new development. None of my other Sonos Ones do this despite playing them all at the same volume. Thanks, Scott

 

*Issue resolved by customer service via remote diagnostics (my representative was awesome) Sonos takes care of their customers. I will be purchasing more speakers. -Scott

 


1 reply

Userlevel 5
Badge +15

Hi @Tinnitus, Thanks for reaching out and welcome to the community. Thanks for bringing this up and we understand where you're coming. I’m glad that it was resolved after you called Sonos phone support.

If there's any other issue you're having in the future, feel free to reach out.  

The Sonos Community is always here to help.

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