Sonos app restarting


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  • Enthusiast
  • 25 replies
Hello,

Need your help please : Sonos app restarting constantly while in use (showing please check your wifi connection)
Diagnostic number is: 7105053
Could you check it please..

Regards

2 replies

Userlevel 4
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Vaidas wrote:

Hello,

Need your help please : Sonos app restarting constantly while in use (showing please check your wifi connection)
Diagnostic number is: 7105053
Could you check it please..

Regards



Hi Vaidas,

Please try disabling the wi-fi assist option on your iOS device. To do so, head into its settings menu and choose mobile data or cellular and slide the bar for wi-fi assist to off. Let me know if that helps or not.
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Hello Jeff,

Thanks for your reply.
I disabled the wi-fi assist in ios menu - all good for a while, no more Sonos app refresh.

Thanks

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