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  • 23 June 2021
  • 1 reply
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When I try to enable automatic update on the app (iPhone), I receive the error message: 

“The email and password you entered did not match our records. Please try again.” I have tried to reset my password - same issue. 

Any suggestions? 

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Best answer by GuitarSuperstar 23 June 2021, 14:31

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1 reply

Userlevel 7

Try resetting the app under App Preferences and rebooting your phone and try logging in again.