Has anyone received their order placed on/around Boxing Day?
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West coast USA. Ordered arc 11/24/21. Original shipment date estimated 12/31/21. Got an email 1/3/22 saying there will be further delays. Heard nothing yet.
Website currently says estimated ship by 1/21/22 if I placed the order today, so I better be high in the line for whatever forecasted inventory they are using for that. Don’t blame the issues on Sonos but they need to be more realistic with their estimates.
Lordy… I placed my order on 01/06/22 for the Sonos Theater Immersive set (2 x One SL, 1 x Gen 3 Sub, 1 x Sonos Arc) with an estimated ship date of 01/21/22 for the Arc and Sub, and 01/14/22 for the One SL’s. I did receive an email today stating the One SL’s have been further delayed, no other details given.
Now I’m worried I may be delayed by more than a month on the circumstances that you have been waiting for product since November. Best Buy stated they could deliver the Sonos Theater Immersive Set by 01/24/22, I am curious who would actually deliver first. I’ll be sticking with my order with Sonos, since they support and provide Medical, First Responder, and Military discounts of 15% to their customers, but my need of being satisfied by instant gratification purchases is not being met lol.
Update: I received confirmation today that my Sonos Arc Sound Bar and Gen 3 Sub has been shipped and be delivered tomorrow 21 JAN 22.
This makes me extremely ecstatic, originally Sonos had the sub and sound bar being shipped “no earlier” then 21 JAN 22, but now it’s being delivered that day.
the 2 x Sonos SL has a ship date of 14 JAN 22, they have not been shipped, nor has there been and update other then “backorder” on my account.
My original date of purchase for the whole system was 06 JAN 22.
How is that yoy get your order before me? I ordered 12/20/21 for Immersion Set in White. I live in East Coast and ordered the white set with my 30%.
West coast USA. Ordered arc 11/24/21. Original shipment date estimated 12/31/21. Got an email 1/3/22 saying there will be further delays. Heard nothing yet.
Website currently says estimated ship by 1/21/22 if I placed the order today, so I better be high in the line for whatever forecasted inventory they are using for that. Don’t blame the issues on Sonos but they need to be more realistic with their estimates.
Lordy… I placed my order on 01/06/22 for the Sonos Theater Immersive set (2 x One SL, 1 x Gen 3 Sub, 1 x Sonos Arc) with an estimated ship date of 01/21/22 for the Arc and Sub, and 01/14/22 for the One SL’s. I did receive an email today stating the One SL’s have been further delayed, no other details given.
Now I’m worried I may be delayed by more than a month on the circumstances that you have been waiting for product since November. Best Buy stated they could deliver the Sonos Theater Immersive Set by 01/24/22, I am curious who would actually deliver first. I’ll be sticking with my order with Sonos, since they support and provide Medical, First Responder, and Military discounts of 15% to their customers, but my need of being satisfied by instant gratification purchases is not being met lol.
Update: I received confirmation today that my Sonos Arc Sound Bar and Gen 3 Sub has been shipped and be delivered tomorrow 21 JAN 22.
This makes me extremely ecstatic, originally Sonos had the sub and sound bar being shipped “no earlier” then 21 JAN 22, but now it’s being delivered that day.
the 2 x Sonos SL has a ship date of 14 JAN 22, they have not been shipped, nor has there been and update other then “backorder” on my account.
My original date of purchase for the whole system was 06 JAN 22.
How is that yoy get your order before me? I ordered 12/20/21 for Immersion Set in White. I live in East Coast and ordered the white set with my 30%.
Hmmm couldn’t say, I reside in Pennsylvania. I ordered the black theater immersive set.
I would double check and ensure your payment method is up to date, then call Sonos support for further details.
my 2 x one SL is still listed as backordered.
Update 26 Jan 2022.
My shadow/black Sonos Arc and Sub have been delivered, but the Sonos One SLs are still listed as backorder.
Due to my curiosity and eagerness to have the full “immersion” now, I checked out Costco website and saw they had the Sonos One SLs available for purchase with a delivery date of 28 JAN. Soooo I placed the order. I already have a tracking number for them and I placed the order 2 hours ago….
I’m now having troubles canceling the Sonos one SL order from Sonos, but I’m sure a quick phone call will correct it, I originally sent an email.
I suspect it has much more to do with the item ordered, and perhaps some of where the items are shipped from. I could easily see ‘we got these items, but not those, so let’s ship what we can.’
I, too, am waiting on a device to ship. I don’t particularly think Sonos is randomly deciding not to ship to me.
Indeed, if you browse through the shop, you’ll see different shipping dates for different items and colors. They don’t paint them at the warehouse.
I suspect it has much more to do with the item ordered, and perhaps some of where the items are shipped from. I could easily see ‘we got these items, but not those, so let’s ship what we can.’
I, too, am waiting on a device to ship. I don’t particularly think Sonos is randomly deciding not to ship to me.
This is very troubling, since I ordered a set of 2SL speakers in white on 11/3/21 and have not received anything and people who have ordered after I did have gotten them! Apparently it is not first come first served with Sonos!
Did you use coupon?
They had a sale at the time I ordered.
This is very troubling, since I ordered a set of 2SL speakers in white on 11/3/21 and have not received anything and people who have ordered after I did have gotten them! Apparently it is not first come first served with Sonos!
Did you use coupon?
This is very troubling, since I ordered a set of 2SL speakers in white on 11/3/21 and have not received anything and people who have ordered after I did have gotten them! Apparently it is not first come first served with Sonos!
There are two immersive sets, one with Arc and one with Beam. Assuming you meant the Arc version, I would assume one of either two reasons. The first is that possibly Sonos tracks inventory for sets as a single item. So even though they may have an Arc, Sub, and two One SLs in stock, they don’t have the set.
The other scenario is that they don’t have any white SLs in stock. to complete the set.
As an aside, it does bring up an interesting question. Say Sonos has order A of Arc-Sub-Ones and Order B of Arc-Sub, order A placed first. If they receive a shipment of Arc and Sub, do you ship to order B, even though it is not the first order? Or do you hold the Arc and Sub reserved for order A till the Ones arrive? I have no idea, not sure how it’s typically done. And maybe that a reason to stock sets as single items in the warehouse.
edit: just saw the post of above. I would assume it has to do with the stock of white and black speakers then.
West coast USA. Ordered arc 11/24/21. Original shipment date estimated 12/31/21. Got an email 1/3/22 saying there will be further delays. Heard nothing yet.
Website currently says estimated ship by 1/21/22 if I placed the order today, so I better be high in the line for whatever forecasted inventory they are using for that. Don’t blame the issues on Sonos but they need to be more realistic with their estimates.
Lordy… I placed my order on 01/06/22 for the Sonos Theater Immersive set (2 x One SL, 1 x Gen 3 Sub, 1 x Sonos Arc) with an estimated ship date of 01/21/22 for the Arc and Sub, and 01/14/22 for the One SL’s. I did receive an email today stating the One SL’s have been further delayed, no other details given.
Now I’m worried I may be delayed by more than a month on the circumstances that you have been waiting for product since November. Best Buy stated they could deliver the Sonos Theater Immersive Set by 01/24/22, I am curious who would actually deliver first. I’ll be sticking with my order with Sonos, since they support and provide Medical, First Responder, and Military discounts of 15% to their customers, but my need of being satisfied by instant gratification purchases is not being met lol.
Update: I received confirmation today that my Sonos Arc Sound Bar and Gen 3 Sub has been shipped and be delivered tomorrow 21 JAN 22.
This makes me extremely ecstatic, originally Sonos had the sub and sound bar being shipped “no earlier” then 21 JAN 22, but now it’s being delivered that day.
the 2 x Sonos SL has a ship date of 14 JAN 22, they have not been shipped, nor has there been and update other then “backorder” on my account.
My original date of purchase for the whole system was 06 JAN 22.
How is that yoy get your order before me? I ordered 12/20/21 for Immersion Set in White. I live in East Coast and ordered the white set with my 30%.
West coast USA. Ordered arc 11/24/21. Original shipment date estimated 12/31/21. Got an email 1/3/22 saying there will be further delays. Heard nothing yet.
Website currently says estimated ship by 1/21/22 if I placed the order today, so I better be high in the line for whatever forecasted inventory they are using for that. Don’t blame the issues on Sonos but they need to be more realistic with their estimates.
Lordy… I placed my order on 01/06/22 for the Sonos Theater Immersive set (2 x One SL, 1 x Gen 3 Sub, 1 x Sonos Arc) with an estimated ship date of 01/21/22 for the Arc and Sub, and 01/14/22 for the One SL’s. I did receive an email today stating the One SL’s have been further delayed, no other details given.
Now I’m worried I may be delayed by more than a month on the circumstances that you have been waiting for product since November. Best Buy stated they could deliver the Sonos Theater Immersive Set by 01/24/22, I am curious who would actually deliver first. I’ll be sticking with my order with Sonos, since they support and provide Medical, First Responder, and Military discounts of 15% to their customers, but my need of being satisfied by instant gratification purchases is not being met lol.
Update: I received confirmation today that my Sonos Arc Sound Bar and Gen 3 Sub has been shipped and be delivered tomorrow 21 JAN 22.
This makes me extremely ecstatic, originally Sonos had the sub and sound bar being shipped “no earlier” then 21 JAN 22, but now it’s being delivered that day.
the 2 x Sonos SL has a ship date of 14 JAN 22, they have not been shipped, nor has there been and update other then “backorder” on my account.
My original date of purchase for the whole system was 06 JAN 22.
How is that yoy get your order before me? I ordered 12/20/21 for Immersion Set in White. I live in East Coast and ordered the white set with my 30%.
Hmmm couldn’t say, I reside in Pennsylvania. I ordered the black theater immersive set.
I would double check and ensure your payment method is up to date, then call Sonos support for further details.
my 2 x one SL is still listed as backordered.
West coast USA. Ordered arc 11/24/21. Original shipment date estimated 12/31/21. Got an email 1/3/22 saying there will be further delays. Heard nothing yet.
Website currently says estimated ship by 1/21/22 if I placed the order today, so I better be high in the line for whatever forecasted inventory they are using for that. Don’t blame the issues on Sonos but they need to be more realistic with their estimates.
Lordy… I placed my order on 01/06/22 for the Sonos Theater Immersive set (2 x One SL, 1 x Gen 3 Sub, 1 x Sonos Arc) with an estimated ship date of 01/21/22 for the Arc and Sub, and 01/14/22 for the One SL’s. I did receive an email today stating the One SL’s have been further delayed, no other details given.
Now I’m worried I may be delayed by more than a month on the circumstances that you have been waiting for product since November. Best Buy stated they could deliver the Sonos Theater Immersive Set by 01/24/22, I am curious who would actually deliver first. I’ll be sticking with my order with Sonos, since they support and provide Medical, First Responder, and Military discounts of 15% to their customers, but my need of being satisfied by instant gratification purchases is not being met lol.
Update: I received confirmation today that my Sonos Arc Sound Bar and Gen 3 Sub has been shipped and be delivered tomorrow 21 JAN 22.
This makes me extremely ecstatic, originally Sonos had the sub and sound bar being shipped “no earlier” then 21 JAN 22, but now it’s being delivered that day.
the 2 x Sonos SL has a ship date of 14 JAN 22, they have not been shipped, nor has there been and update other then “backorder” on my account.
My original date of purchase for the whole system was 06 JAN 22.
How is that yoy get your order before me? I ordered 12/20/21 for Immersion Set in White. I live in East Coast and ordered the white set with my 30%.
West coast USA. Ordered arc 11/24/21. Original shipment date estimated 12/31/21. Got an email 1/3/22 saying there will be further delays. Heard nothing yet.
Website currently says estimated ship by 1/21/22 if I placed the order today, so I better be high in the line for whatever forecasted inventory they are using for that. Don’t blame the issues on Sonos but they need to be more realistic with their estimates.
Lordy… I placed my order on 01/06/22 for the Sonos Theater Immersive set (2 x One SL, 1 x Gen 3 Sub, 1 x Sonos Arc) with an estimated ship date of 01/21/22 for the Arc and Sub, and 01/14/22 for the One SL’s. I did receive an email today stating the One SL’s have been further delayed, no other details given.
Now I’m worried I may be delayed by more than a month on the circumstances that you have been waiting for product since November. Best Buy stated they could deliver the Sonos Theater Immersive Set by 01/24/22, I am curious who would actually deliver first. I’ll be sticking with my order with Sonos, since they support and provide Medical, First Responder, and Military discounts of 15% to their customers, but my need of being satisfied by instant gratification purchases is not being met lol.
Update: I received confirmation today that my Sonos Arc Sound Bar and Gen 3 Sub has been shipped and be delivered tomorrow 21 JAN 22.
This makes me extremely ecstatic, originally Sonos had the sub and sound bar being shipped “no earlier” then 21 JAN 22, but now it’s being delivered that day.
the 2 x Sonos SL has a ship date of 14 JAN 22, they have not been shipped, nor has there been and update other then “backorder” on my account.
My original date of purchase for the whole system was 06 JAN 22.
I honestly wasn’t aware that Fedex and UPS used rail at all. I guess I assumed they used trucks and planes only. Rail seems more appropriate for moving large quantities of goods from the dock to a warehouse, when the warehouse is a couple states away.
Rail is not great for overnight, but large quantities of fresh produce move promptly by rail.
Exactly. Large quantities from dock to warehouse.
I honestly wasn’t aware that Fedex and UPS used rail at all. I guess I assumed they used trucks and planes only. Rail seems more appropriate for moving large quantities of goods from the dock to a warehouse, when the warehouse is a couple states away.
Rail is not great for overnight, but large quantities of fresh produce move promptly by rail.
I honestly wasn’t aware that Fedex and UPS used rail at all. I guess I assumed they used trucks and planes only. Rail seems more appropriate for moving large quantities of goods from the dock to a warehouse, when the warehouse is a couple states away.
I am mind blown… I thought perhaps it was an exaggeration, but it’s not. Estimated 90 carts are compromised a day. I am mind blown.
Is this still the USA….
I’m not really surprised, considering we’ve had almost two years of anti-policing rhetoric in the media and politics. Of course people will misbehave when there is little or no consequences to criminal behavior. They scary part is that the crime is getting organized too.
One reason why I don’t shop on sites such as eBay.
It’s fine for used or homemade goods, but definitely avoid sellers who happen to have a lot of new products in large quantities.
Wow, hadn’t heard about that. Scary.
It's so bad, the UPS and FedEx boxes are covering the tracks, and the trains have to slow down because of the debris.
I am mind blown… I thought perhaps it was an exaggeration, but it’s not. Estimated 90 carts are compromised a day. I am mind blown.
Is this still the USA….
That’s scary and wow at the same time…
One reason why I don’t shop on sites such as eBay.
Ordered 12/20/21 expected delivery 1/7/22. Nothing yet. This for the 4 pieces set with Arc in white.
It's insanity. The LA cops and Union Pacific police (they have their own police force) catch the offenders, but the DA's office won't charge them due to new reforms and they go right back out and do it again.
On the plus side, none of the photos I’ve seen include any Sonos boxes :)
But I’d imagine the shipping company has to cover the cost of loss while packages are in their control. Doesn’t help the companies any, like REI (as called out in one article). But sad, nonetheless.
Think of the insurance cost that’s covering that sort of thing. Mind blowing.
You’d think the shipping (train) company could provide some additional security. Astonishing to read the stories in the LA times. Crime up 160%!
Wow, hadn’t heard about that. Scary.
It's so bad, the UPS and FedEx boxes are covering the tracks, and the trains have to slow down because of the debris.
I am mind blown… I thought perhaps it was an exaggeration, but it’s not. Estimated 90 carts are compromised a day. I am mind blown.
Is this still the USA….
Wow, hadn’t heard about that. Scary.
It's so bad, the UPS and FedEx boxes are covering the tracks, and the trains have to slow down because of the debris.
Wow, hadn’t heard about that. Scary.
The reports of widespread pillaging at the LA rail yards probably doesn't help. The story goes that if a train car is loaded and left overnight, it's empty in the morning.
I, too, received that email. I’m sanguine about it. I suspect that Sonos has very little control over the various issues that are increasing the delay. I suppose you could argue that they could have been prescient, and ordered a bunch of stock of chips before the international chip shortage, and spent money on storing product in warehouses in preparation for the shipping issue. But a stockholder would likely not look at that very favorably, tying up capital in the expectation of future unknown events.
But yea, I’ll admit that my “I want it now!” gene is screaming at me :)
West coast USA. Ordered arc 11/24/21. Original shipment date estimated 12/31/21. Got an email 1/3/22 saying there will be further delays. Heard nothing yet.
Website currently says estimated ship by 1/21/22 if I placed the order today, so I better be high in the line for whatever forecasted inventory they are using for that. Don’t blame the issues on Sonos but they need to be more realistic with their estimates.
Lordy… I placed my order on 01/06/22 for the Sonos Theater Immersive set (2 x One SL, 1 x Gen 3 Sub, 1 x Sonos Arc) with an estimated ship date of 01/21/22 for the Arc and Sub, and 01/14/22 for the One SL’s. I did receive an email today stating the One SL’s have been further delayed, no other details given.
Now I’m worried I may be delayed by more than a month on the circumstances that you have been waiting for product since November. Best Buy stated they could deliver the Sonos Theater Immersive Set by 01/24/22, I am curious who would actually deliver first. I’ll be sticking with my order with Sonos, since they support and provide Medical, First Responder, and Military discounts of 15% to their customers, but my need of being satisfied by instant gratification purchases is not being met lol.
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