Roam shipped but card refunded

  • 17 April 2021
  • 1 reply
  • 113 views

  • Contributor I
  • 3 replies

Bit of a strange question, I pre-ordered Roam, card charged ahead of shipping and DHL tracking information sent to me last night.

All good, apart from Sonos refunding my debit card this morning, despite tracking showing my order has been picked up and on its way.

Now I don’t want to seem ungrateful for the refund, but has anyone else had a similar experience?


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1 reply

Yes, very strange, exactly this has happened to me 🤔