Question

Return shipping label - do they exist?

  • 30 June 2020
  • 1 reply
  • 51 views

I’ve communicated several times with Sonos CS, email and phone.   I’ve been told multiple times I’d see a notice from my logistics provider with the shipping label for both my RMAs - Still Nothing!  I’m beginning to think I’m being worn down so I just go away.  Anyone else having this issue?  


1 reply

Userlevel 2
Badge +7

Hi @Ropeadope.

Thanks for reaching out and welcome to the community!

 

Sorry to hear about this.

Generally, you’ll receive an email that will outline the next steps of your return.

I would like to look into this more, but I will need the RMA details.

For security and privacy, I will check those details through private message.

 

 If you have any other questions or run into any issues,  please do not hesitate to reach out. 

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