Replacing account

  • 4 January 2020
  • 2 replies

I recently moved to another house an bought the Sonos system from the previous owner.

When I installed teh sonos app on my smartphone, I noticed that the account of the previous owner is still active (e.g. Spotify history).

How do I replace hies account for my own account.

I am a complete novice to the Sonos system.


Thanks in advance for any help

2 replies

You need to factory reset every Sonos component and then set up a new system from scratch. Instructions for resetting and for setting up a new system are given in the Support section of the Sonos website.