About six months ago I had a Sonos system “professionally” installed by a local vender. Ever since I have never felt I am getting the most out of the system. My problem is the two ceiling speakers don’t seem to be giving off any sound and there is nothing on my app that isolates these speakers to adjust them. Also when I go on the app on settings then advanced setting when I click on “wireless Settings” I get an error message “There was a problem configuring Sonos to work on your network. You will need a Sonos Boost or player permanently connected to your router in order to use your Sonos System. I already have a Boost permanently connected to my system.
Below are the components and how they are wired:
Boost wired to router w/ eathernet cable.
Boost wired to Connect:Amp w/ eathernet cable.
Ceiling speakers (2 not Sonos) hard wired to Connect: Amp.
Playbar wired to TV w/ optical cable.
Base not wired.
I guess my question is does the wiring look correct and is there any way to adjust the rear ceiling speakers. Thank you for any assistance you can give me.