This is really frustrating. I have a Sonos One, a Connect hooked to the main stereo and 2 Play 5s. Usually, I control things by yelling at Alexa but today I was in the kitchen and grabbed my iPad. Searched for Stan Getz, found the album and pushed play. As the music started on the Play 5 closest to me, I saw a popup saying 'some of your devices are hooked to a wifi extender and may not play correctly.' The message was right; I only had sound out of one of the four devices.
I checked the app, all 4 devices were selected but no sound out of 3 of them. I moved the volume sliders up and down, nothing. The iPad was hooked to the main wireless network, so is everything else. The only reason I even have an extender is because I have a cable TiVo that must have an ethernet connection to update the guide. Yeah, I don't get that, either.
At any rate, I updated all the software, shut the iPad off, tried to start music with Alexa, tried from my iPhone and my desktop. Only one Play 5 would play. I unplugged the extender and after about 30 seconds, the other units came back on.
I then plugged the extender back in and everything is jolly. Sonos system works, so does the extender. I turned off Sonos, turned it back on and all is fine.
If it matters, both the main router and the extender are NetGear. Yes, the password is the same for both, it's my cell number.
I've only had this extender for a few months - the local cable co stopped supplying their generic cable box a few months ago. The TiVo has to have an ethernet connection to update the guide. Yeah, that seems dumb but there ya go.
I checked yesterday while talking about an insurance renewal and the main floor where I have all 4 units is 2000 sf. About 20 feet to the Connect and the One, about the same to the extender, maybe 30 to the Play 5s. The only one that did not grab the extender was the furthest away.
Yes, I've used it before with this configuration and no issues. No, other than install the extender, everything else is the same.
Not the end of the world if I have to unplug the extender every time ... but .... this is stupid.