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Problem after update

  • 6 July 2019
  • 3 replies
  • 82 views

I updated my system and now it won't go back to the main play page. It stays on the page that says I need to update. I've updated and I'm done so how do I get back to the page where I can actually play music? I've unplugged everything more than once. Help!
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Best answer by Poppygirl 7 July 2019, 02:48

I fixed it. I just kept unplugging everything until it started working again. I'm not sure why it did this, but I won't be updating again any time soon.
Thanks for your help.
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Userlevel 7
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Avoiding updates is very difficult so I'd not make that my plan A.

You might go into your router and on the DHCP page assign each Sonos device a static/reserved IP address. That ended the update / power-failure issues here.
I fixed it. I just kept unplugging everything until it started working again. I'm not sure why it did this, but I won't be updating again any time soon.
Thanks for your help.
Please provide a screenshot of 'Sonos app --> Settings --> About My Sonos System'.

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