Answered

Playbar broken

  • 10 January 2019
  • 2 replies
  • 64 views

My playbar has broken. Even a factory reset is not possible. Have many others experienced this?
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Best answer by Keith N 10 January 2019, 20:15

jon.martin108: Is the Playbar physically broken or will it just not power on? Either way, if any Sonos device will not factory reset my recommendation is to get in contact with our support team. They will be able to determine if the unit needs to be replaced.
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Userlevel 7
Badge +22
I have not experienced your playbar being broken.
Userlevel 7
Badge +19
jon.martin108: Is the Playbar physically broken or will it just not power on? Either way, if any Sonos device will not factory reset my recommendation is to get in contact with our support team. They will be able to determine if the unit needs to be replaced.

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