Question

Play:5 Trade up


Userlevel 2

I have a Gen1 Play:5 eligible for tradeup.  I am looking to get the new Arc, but what is the deal with the old play:5.  I have tried to search the community, but I can’t find a definitive answer.  will it be bricked…? will i be able to sell it…? i read the entire terms and it didn’t make it any clearer.  What’s the deal…?


2 replies

Userlevel 7
Badge +21

Nothing will happen to the old one. Its serial number will be put in a database that stops anyone else from claiming the 30% voucher. You can do whatever you like with it. Or keep listening to it.

The crazy bricking stuff was a temporary period of madness that Sonos quickly undid.

Userlevel 2

Nothing will happen to the old one. Its serial number will be put in a database that stops anyone else from claiming the 30% voucher. You can do whatever you like with it. Or keep listening to it.

The crazy bricking stuff was a temporary period of madness that Sonos quickly undid.

Excellent.  Thank you very much

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