Question

Play 5 2nd gen won’t connect to sonos network.

  • 23 June 2019
  • 3 replies
  • 72 views

I’ve performed a hard reset and the green light flashes ok. I attempt to connect to the network and the app finds the play 5 ok. It then asks me to press the button on back of play 5 and listen for chime. I press the button and chime plays ok. But then light flashes orange continuously and nothing else happens.

3 replies

Userlevel 7
Badge +21
What happens if you connect it to Ethernet to try the setup?

Can not connect to Sonos play 5 2nd gen

Userlevel 6
Badge +15

If you’re asking for help, we’ll need a little more information from you. For example:
Any error messages?

New installation or speaker just dropped off?

Any network or Wi-fi changes recently? 

Is this your only speaker?

The more you tell us, the better we can try to help. 

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