Answered

Payment of late delivery order

  • 13 May 2021
  • 1 reply
  • 58 views

Badge

Good morning. I have purchased a pair of Sonos Five in white (unfortunately the black ones were not available) with a shipping date of 11 June. The platform has requested authorisation to complete the payment in my bank, however it has not withdrawn the funds for the two speakers. I wanted to know when the payment process will be completed. Is it going to be done any time between now and 11 June or is it only charged when it is shipped. Thank you. 

icon

Best answer by Xander P 14 May 2021, 10:24

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Userlevel 6
Badge +15

Hi @LETRA, welcome to the Sonos Community!

The payment should be taken when the order actually ships, hope this helps :)