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Opting out of S2 download

  • 17 April 2021
  • 2 replies
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I want to opt out of the new S2 download.  The instruction screen says to click learn more and then click continue using S1.  When i click learn more their is no option called S1. Any suggestions 

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Best answer by Ken_Griffiths 17 April 2021, 21:42

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Is your profile correct that the only product you have is a Sonos One? If so, why not just use S2?

I want to opt out of the new S2 download.  The instruction screen says to click learn more and then click continue using S1.  When i click learn more their is no option called S1. Any suggestions 

It’s because you have no S1-only devices. I also suggest switching to S2… it’s ‘free’.
If you had such S1-only devices in your system, the banner can be hidden, but you may just aswell upgrade in your case, or choose to live with the Sonos banner/advert to upgrade your App to the latest version.