No 5.1 audio during video playback on Playstation video? (HD movies bought on PS4)
+2
It says Stereo in the Sonos app, even though it says 5.1 on the PS4. Why?
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A quick Google search turns this up:
https://denon-uk.custhelp.com/app/answers/detail/a_id/5860/~/bistream-%28dolby-digital%2Fdts%29-with-sony-ps4
Have you followed all of these steps?
https://denon-uk.custhelp.com/app/answers/detail/a_id/5860/~/bistream-%28dolby-digital%2Fdts%29-with-sony-ps4
Have you followed all of these steps?
+2
Yes, everything else is working just fine (both games and DVD/Bluray). It's only when I play downloaded movies from the PS Store that it says Stereo on the app instead of 5.1.
Userlevel 7
+23
Because your (unspecified) TV doesn't support DD 5.1 over optical from HDMI inputs. Probably a Samsung a few years old. You need to force the EDID signal so the TV emits DD 5.1 over optical - see my other answers for a device on Amazon that does this.
+2
Because your (unspecified) TV
It's an Samsung QLED TV 55Q7F.
Are you saying I need to connect Sonos to the TV through optical instead of HDMI?
Userlevel 7
+23
I assumed you were using optical based on the problem description. Ignore my response, I don't know enough about HDMI ARC to help you.
Because your (unspecified) TV
It's an Samsung QLED TV 55Q7F.
Are you saying I need to connect Sonos to the TV through optical instead of HDMI?
The audio output settings let you choose the port to output to. I don’t think it’s relrvant as your Blu-ray output is working as 5.1 DD .. it makes sense that it is a PlayStation issue for your downloaded movies. I would still speak to the Sony Support Desk to see what they say.
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