NEW GUY to the Community! Very excited to get this system up and running, but I am hitting a few snags during the install.
I bought a Sony TV, Sonos Playbar, Sonos Sub and Sonos Amp from a local retailer. They mounted the TV and playbar to the wall for me. I setup the Sub and Amp myself. The TV is connected directly to the playbar via optical, so there is sound coming out of the playbar. I tried to add the Sub and Amp and I can’t get them to connect to the playbar. The playbar is connected via WIFI, and I have a direct ethernet connection going to the Amp (per the recommendation of my retailer). After going round and round with it last night, I reset the app. Now its allowing me to either “Set up a new Sonos system” or “Connect to an existing system”. Because the playbar is mounted to the wall, I’m not able to power cycle it. How can I reset the playbar without power cycling? Can I just start over with the install? Is so, which device should I install first???
PHEW….that was alot . I’m obviously stuck and wondering if there is a correct sequence to adding these devices that I’m missing? Any and all advice would be much appreciated! I am going to tackle this thing again tonight and any tips could be a great help!!!