Hello, on my first account I have a Sonos One and a Play:1. On my second account I have nothing. How do I remove the Sonos One from the first account and transfer it to the second one. I’m mostly having troubles with removing the speaker from the first account .
Thanks
Best answer by jgatie
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Hello, on my first account I have a Sonos One and a Play:1. On my second account I have nothing. How do I remove the Sonos One from the first account and transfer it to the second one. I’m mostly having troubles with removing the speaker from the first account .
Thanks
For what purpose? Do you wish to have two different systems?
Exactly… The first account is for me and the second account if for my mother… I want to make it so we don’t have access to each other’s system/music
Factory reset the Sonos One:
On your mother’s phone, reset the app:
Unplug your Play:1 so it won’t be seen, then open your mother’s controller app and choose to setup a new system.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.