Hi,
I ordered an immersive set (arc / sub / oneSLs) on 06/04 with an estimated shipping date of 06/13. As of today (06/24) the order still shows preparing to ship but there has been no shipment. On repeated conversations with customer support I am being given the same parroted responses about system updates and with no clarity on when or how long will it take for them to ship.
Has anyone received their orders recently (socially those who placed the orders in June itself).
It is extremely disappointing and frustrating. My two cents: Sonos should stop taking back orders since clearly it’s unable to fulfill them in time, at the least till it gets back enough inventory.
I ordered PS5 day before and it arrived today despite known supply shortages around the world.