Question

Drop outs on radio alarm

  • 12 August 2019
  • 1 reply
  • 35 views

Hi!

I just bought a new set of speakers, the Ikea Symfonisk, two- set up as a stereo pair in my bedroom.

The alarm went of this morning as planned. After approximately ten minutes the speakers were quiet for a long time. I pressed the play button on one of the speakers, and the radio station started playing again. After this, frequent drop outs followed consisting of about 5-10 seconds every five minutes.

This also happened yesterday when setting up the speakers and trying them out.

I already have one Beosound 2 speaker in the living room and an Audio Pro speaker setup in the office. I never experienced drop outs on these speakers.

I sendt you a diagnostic number: 1101633625.

Can you look into it please, and see if there is anything I can do to solve the problem?

Thank you!

1 reply

I would initially try changing the WiFi channel on the router, (choose 1, 6 or 11 non-overlapping channel and see which may work best). I'm thinking you may have wifi interference from your neighbours or other devices close-by etc.

If you have any baby monitoring devices nearby, then move the speakers well away from those.

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