Downloading S2

  • 30 June 2020
  • 2 replies

I've successfully downloaded and switched from S1 to S2 on my iPhone (6s)  and iPad 6 (12.4.6).  But when I try the same on my desktop (macOS Catalina 10.15.5) it doesn't work.  After I "drag" Sonos 2 in to my applications folder the transfer freezes at the step named "Preparing to copy to ""Applications' "  What should I do to successfully get this done?

2 replies

Userlevel 2
Badge +6

Hi @Remus, thanks for reaching out and welcome to the community. It’s nice that you were able to update your mobile controllers. I’d suggest removing/uninstalling all the Sonos apps that you have on your desktop and reboot it. After reboot, install the Sonos S2 app on your desktop using this link. Let us know if that helps. 

Krishna, Thanks for the suggestion.  I will give it a try.  Remus