Question

Connection issue

  • 30 July 2020
  • 1 reply
  • 30 views

Having trouble connecting by Sonos Play :1to the system, Playback & 3 other speakers are connected, help pls , Thanks 

 


1 reply

Userlevel 5
Badge +15

Hi @RayRay 801, thanks for reaching out and welcome to the community. On your concern about having issues connecting to your Sonos system. I’d like to ask some things to further check on this issue.

  • What are the color of the lights on your Sonos Speakers?
  • Are there any changes made in the settings before this issue persists?
  • Are you using the Sonos S1 or S2 App?
  • Have you tried another controller if it’s still the same?

Let us know how you get on with the advice above.

We're here to answer any further questions you have.

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