Cant see all my systems on the App. Keeps dropping out

  • 13 January 2022
  • 1 reply

My Living room system does not always show up on my app. Only the Family room. My Diag. # is 83266082.

1 reply

Userlevel 7

Try unplugging the Family Room speakers from power for a couple of minutes and reboot your router and phone.

Are you able to connect any of your Sonos devices (not a Sub or surround speaker) directly to your router with an ethernet cable? This will create SonosNet, a dedicated mesh network for your Sonos speakers that can oftentimes improve their network performance.