just recently Sonos doesn’t let me sign it to my account anymore. I always get the error “Network Problem Detected - Check your internet connection and check again.
It’s very frustrating since I cannot add any services or search my favorite music.
I am able to play my songs and radio stations that I had added to my favorites but no knew things can be added.
i reinstalled the app, reset the WiFi network and I tried to sign out and back in but nothing helped.
The only thing that changed was that my wife wanted to add her YouTube music account to the app.
Anybody else had this problem?
Best answer by UKMedia
I’m having the exact same issue. I’ve just had a new router. I power cycled everything multiple times and eventually resorted to factory resetting my devices. Now I can’t reconnect them because the app won’t let me sign in and my speakers don’t seem to have a connection to the internet. Everything else connects to the internet just fine. I’ve even tried disabling the firewall on my router to see if there was a weird rule blocking it but no luck. This is really frustrating because now my speakers are essentially just expensive bricks.
Did you follow the steps in this article? https://support.sonos.com/s/article/1061?language=en_US