Answered

BEAM + Play:1's

  • 20 August 2018
  • 2 replies
  • 217 views

BEAM setup including 2 play1 as sorround speakers went fine, but no sound is coming from the play ones?
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Best answer by Stuart_W 20 August 2018, 10:25

Assuming the set-up went correctly and you are seeing the room name like this:- Room (+LS + RS) then it is likely you aren't feeding the Beam a DD5.1 signal.

In the controller go to "About My Sonos" and scroll to the Beam Room name and see what is says under "Audio Input" when you are watching the TV and expect sound from surrounds.
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2 replies

Userlevel 7
Badge +21
Assuming the set-up went correctly and you are seeing the room name like this:- Room (+LS + RS) then it is likely you aren't feeding the Beam a DD5.1 signal.

In the controller go to "About My Sonos" and scroll to the Beam Room name and see what is says under "Audio Input" when you are watching the TV and expect sound from surrounds.
Userlevel 7
Badge +17
Most tv broadcasts are only in stereo, so the rears will do nothing. try something like Netflix where the sound format is displayed at the top, you want a program with DD displayed.