Skip to main content

Hi all

 

wnen I use the Sonos app to play Apple Music the last played songs and albums etc are not showing up and syncing on the actual Apple Music app therefore not going to my replay for the month. I have listening history on for the music app. Is there anything else I need to do within the Sonos app side?

Hi ​@Daymo2007

I’m sorry to hear you’re having issues with your recently played not updating.

I’ve given this a try on my end using Spotify to see if I can replicate it. If I start playback in the Sonos app, it takes at least an hour to show in the Spotify app on mobile, the Spotify desktop app still hasn’t updated for me so this may take longer. I’d assume this would be the same behaviour with Apple Music and other services.

If you play from the Sonos app using Apple Music, can you check both the iOS and Mac versions of Apple Music to see if anything shows in recently played. Again you might have to wait at least one to two hours before it shows in Apple Music’s recently played.

If it takes hours to show up, or doesn’t show up at all, then please let me know and I can follow up with the team about this.


Hi James. 
 

after speaking with Support on chat this morning by removing the Spotify account and then re-reactivate it via the Sonos app enabled us to see the listing history within one minute of it being played I have double checked this using the stats.FM app which also shows up in the recents and in the recent section of the Spotify app. 
 

The issue was not so easy to solve when using Apple Music for example I have checked and 24 to 48 hours later still nothing is showing up in the listing history in the official Apple Music app or the iPad app if I play something using an Apple device it shows up instantly however Sonos does not show up at all. This was only realised when I checked my replay for last month and it told me there was not enough listening hours which meant that everything that I had listened to via Sonos have not been added to my Apple account. I feel that there was an issue with the way that Sonos and the API be used To access Apple Music is not syncing correctly as it should be



as you can see nothing has updated on the Apple Music app itself, but has done via recently played on the Sonos app



as you can see here it’s updating what has been played via Spotify connect instantly as it should. Now testing on the Sonos app itself won’t show as currently playing but after a song has been played it does show as recently played within a couple of minutes. 



as you can see here we have pulled a track from Apple Music using the Sonos app itself to support Dolby atmos 

 

 


But nothing showing up on the Apple Music app


Also not everything you play on Apple Music shows up on Sonos recently played as well. Seems to be a definite issue with syncing data across eg when playing a station on Apple Music this doesn’t show up on recent only if you play an album or playlist 


Reply