Welcome to Announcements

Sonos and community news.

Important Information for Audible Listeners
Answered

Update: In the fall of last year we discovered that an update was incompatible with the existing Audible integration on Sonos and made the decision to remove the service. We realize it’s frustrating n...

Sonos 8.3 - Navigation and Display Improvements

The newest version of the Sonos app is now available. There are some big changes that I know some of you have been looking forward to since this holiday season. We’ve been hard at work developing and...

Now Available, the New Sonos App

Sonos version 8.0 is introducing a brand new controller for iOS and Android. The new Sonos app makes it even easier to navigate, access, and control your music throughout your home. This new app comes...

Recent Spam Attacks on the Community
Question

Our apologies everyone, the Community is currently under attack by a group of very dedicated spammers creating new accounts and posting about technical support. We’re working with our partners to pr...

Apple Music Now Available in Beta on Sonos

The beta of Apple Music on Sonos is out now. You’re only a few minutes away from more than 30 million songs on demand, Apple’s live station Beats 1, playlists from Apple’s Music Editors, and more. I...

Resolved - Pandora stops playing on Sonos
Answered

Has anyone come up with a reason why Pandora stops playing while other services are ok? I’ve been having this issue for a very long time, submitted diagnostics to Sonos support only to be told to unin...

Sonos Version 6.4 Now in Public Beta

Today we’re starting a new Sonos public beta and many of you will be getting a look at what’s coming next or reading about it. We’ve made a change that’s going to help you listen to more music in your...

Meet Sonos Beam

Available on July 17th, Sonos Beam is the all-new smart speaker for your living room. Sonos Beam is everything you know to expect from a Sonos home theater speaker, now with voice control. Amazon Alex...

Introducing Trueplay and the New PLAY:5

Today we’re excited to announce our newest product, the all new PLAY:5. The original PLAY:5 still sounds great and we’ve upgraded it in almost every way. The new PLAY:5 has our best sounding player...

Sonos Version 5.5 - Update Now Available

Hi everyone, We're excited to announce that Sonos version 5.5 is now available for all Sonos users worldwide. Simply tap Update Now in your Sonos Controller to update to this new version. More inform...

Introducing the New Sonos One

Available on October 24th, Sonos One is the smart speaker for music lovers. It’s everything you expect from a Sonos speaker, and now with built-in Alexa and microphones, you can control your entire So...

Resolved: Problems with Sonos Alarms for 12/31/16 - Updates Inside
Answered

As of this morning, there is currently an issue with Sonos alarms unable to be turned off. We're working on getting this resolved, but for now, any alarm scheduled to include Saturday the 31st will st...

Resolved - Spotify Playback Issues and Spotify Connect from Android - December, 2017
Answered

Hi everyone, We're investigating an outage affecting music playback for some Spotify users. We will update this thread when the outage is resolved.

New Play Commands with version 6.4

With Sonos version 6.4 there are some big changes to playing music on Sonos controllers. We’re making it even easier to put on music and have it keep playing. Here's some useful information for you ab...

Sonos version 7.0 is now entering Public Beta for Android, Mac and Windows PCs

Sonos version 7.0 is now entering Public Beta for Android, Mac and Windows PCs. If you’re using an iOS device, it will still be able to control your system but the device will have limited functional...

Sonos 9.0 – Support for Sonos Beam and AirPlay 2

With Sonos 9.0, we’re adding support to the Sonos software for the all-new Sonos Beam, the smart soundbar for your living room. See our announcement here for more details on Beam. You can order Beam a...

Sonos 8.5 Now Available

Sonos version 8.5 is now available, bringing some minor bug fixes and reliability improvements to Sonos. As part of this update, Sonos CR100 controllers will no longer connect with Sonos systems. Le...

Sonos version 6.3 now available - update today

Hi Everyone, I’m excited to tell you that Sonos version 6.3 is being released today, June 21st. Open your Sonos Controller app and select Update Now. Once you’ve updated your system, make sure to al...

Alexa - Now Playing on Sonos

Available with Sonos version 8.0, you can control your entire Sonos system with Amazon Alexa enabled devices. It’s as easy as saying, “Alexa, play music in the kitchen,” and music will play on your So...

MLB.com GameDay Audio & Sonos
Answered

I'm able to watch and listen to spring training games that started at 1:00 pm EST today at MLB.com, but when I tried to use the MLB.com Gameday Audio service on my Sonos One (using the PC desktop cont...

Sonos Version 7.3 Now Available

Sonos Version 7.3 Available Today We’re excited to bring new features and improvements to Sonos with version 7.3. Here are the main highlights: Help and Tips: There’s a new and improved help and t...

Amazon Music Now Available in Sonos Public Beta

We’re excited to announce that Amazon Music is now entering public beta on Sonos. We’ve had a great partner in Amazon with Amazon Music (now named Amazon Music Library on Sonos), cloud streaming for y...

Resolved: Problem with Spotify on Sonos 18th November
Answered

Earlier today, Sonos players connecting to Spotify to play tracks began receiving the error message “Connection to Spotify is lost.” Our engineering team responded to the problem immediately and we’re...

Audible on Sonos

Starting today, Audible is now available on Sonos! You can now play from Audible on Sonos using the Sonos app or directly to Sonos players using the Audible app. Later this year, you’ll also be able t...

Spotify Connect Outage: 12/6/16- RESOLVED

Hi everyone, We're working with Spotify to resolve an outage affecting direct control of Sonos through the Spotify app. This is causing connection errors when the Spotify app tries to connect to Sono...

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