Welcome to Announcements

Sonos and community news.

Sonos Beam Now Available - Setup and Useful information

Sonos Beam, the smart, compact soundbar for your TV is now available. Play music, TV, movies, podcasts, radio, audiobooks and video games with rich, detailed sound that fills the entire room. We've co...

Sonos 9.0 – Support for Sonos Beam and AirPlay 2

With Sonos 9.0, we’re adding support to the Sonos software for the all-new Sonos Beam, the smart soundbar for your living room. See our announcement here for more details on Beam. You can order Beam a...

Alexa, Read Me My Book

I have an exciting message to share with everyone from our team about what's new on Sonos with Alexa. Alexa control for Audible is available today for the Sonos One and Beam in all regions Audible...

Alexa on Sonos in France and Ireland

With Sonos version 8.6, Alexa is now available to control Sonos systems in France and Ireland. Alexa can start playing music from Amazon Music, Spotify, TuneIn Radio, and Deezer. You can also use Al...

Sonos 8.6 - App improvements and New Windows Library Sharing

Audio retune for the Playbase The Playbase audio is getting kicked up a notch, with a refined soundstage that feels even wider. We’ve also adjusted the equalizer with smoother bass, clearer TV dialog...

Resolved - Sirius XM not starting using Alexa
Answered

This morning when I try to play Sirius XM on my one I get message from Alexa that it is not supported on this device/ Does Sonos no longer play Sirius XM?

Meet Sonos Beam

Available on July 17th, Sonos Beam is the all-new smart speaker for your living room. Sonos Beam is everything you know to expect from a Sonos home theater speaker, now with voice control. Amazon Alex...

Getting the most out of the community

Welcome to the Sonos community. We’ve put together this thread to help you get the most out of the community. Whether you’re here for help, information, or to have a conversation, this guide will help...

Audible on Sonos - Many New Locations

Great news for Audible and Sonos owners! Starting today, Audible is now available in almost all countries around the world. Audible isn’t available on Sonos in Italy or Japan at this time. Audible ho...

Sonos One Now Supports Many More Popular Alexa Skills

I have an exciting message to share with everyone from our Alexa Voice team about what's new on Sonos with Alexa.

Alexa now available on Sonos in Australia and New Zealand

Alexa, Play on Sonos Alexa is now available on Sonos in Australia and New Zealand. You can now use the Sonos One in these countries with Alexa voice control. If you already have a Sonos One, you can...

Support Maintenance - 18th of April

Hello, all. On Wednesday the 18th of April we’ll be making a systems change and our phone and e-mail support teams will be unavailable for the day. Our Twitter and Community support will be availab...

Sonos 8.5 Now Available

Sonos version 8.5 is now available, bringing some minor bug fixes and reliability improvements to Sonos. As part of this update, Sonos CR100 controllers will no longer connect with Sonos systems. Le...

Resolved - Apple Music continually renewing - March 27th
Answered

Sonos has dumped Apple Music. I keep getting asked to renew my account. It seems to be an on and off problem. Has anyone discovered the issue or is it just a matter of waiting?

Audible on Sonos

Starting today, Audible is now available on Sonos! You can now play from Audible on Sonos using the Sonos app or directly to Sonos players using the Audible app. Later this year, you’ll also be able t...

Alexa, Play Deezer

Starting today, Deezer is now playing to Sonos with Alexa! Deezer offers over 53 million tracks at your fingertips. You can enjoy songs selected from their library, or enjoy an almost endless select...

Issues playing Deezer for some Virgin Media customers, March 2nd, 2018

Hi everyone, We're investigating an issue for some Virgin Media customers who are unable to play Deezer on Sonos. If you're experiencing this issue it may help to reach out to Virgin Media and let th...

Sonos Version 8.4 - Inbox and Alexa for Canada

Introducing the Sonos app inbox We’ve improved the ability to update you all with the most important information and get it right at your fingertips. Located within the More menu of your mobile contr...

MLB.com GameDay Audio & Sonos
Answered

I'm able to watch and listen to spring training games that started at 1:00 pm EST today at MLB.com, but when I tried to use the MLB.com Gameday Audio service on my Sonos One (using the PC desktop cont...

Resolved - Pandora not playing on Sonos February 10, 2018

Hi everyone, There's currently an issue causing playback errors on Pandora. We're working to resolve this and will update the thread when things are fixed.

Sonos 8.3 - Navigation and Display Improvements

The newest version of the Sonos app is now available. There are some big changes that I know some of you have been looking forward to since this holiday season. We’ve been hard at work developing and...

Resolved - Alexa Not Talking to Sonos, January 2018

We're working with the Amazon Alexa team right now on some trouble getting Alexa to talk with Sonos. You might be unable to link Alexa with Sonos during Voice Services setup option. Also, Alexa is goi...

Resolved - iHeart Radio not playing - January 2018
Answered

iHeart radio not playing on Sonos, also not able tolog into iHeart Radio website or app

Resolved - Pandora stops playing on Sonos
Answered

Has anyone come up with a reason why Pandora stops playing while other services are ok? I’ve been having this issue for a very long time, submitted diagnostics to Sonos support only to be told to unin...

Resolved - Spotify Playlists and Search not working on Sonos - December 6th
Answered

Hi everyone, We're working with Spotify to resolve an outage causing issues with browsing playlists and searching within Sonos. We'll continue to update this thread when we have more information to s...

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