We have exciting news to share. On August 5th, our existing communities at forums.sonos.com and ask.sonos.com will be merged into an all-new space for online conversation.
Since Sonos was first launched in 2005, community has been part of the Sonos experience. Beginning with https://forums.sonos.com, which is now filled with over ten years of Sonos history, and eventually expanded by https://ask.sonos.com, the question and answer platform, our community has grown by leaps and bounds.
We love the forums and ask.sonos.com but there has long been need for growth, in part to overcome the limitations of both platforms, and also to readily connect both groups with each other. Today, we are excited to announce en.community.sonos.com (currently inactive) in English, and de.community.sonos.com (currently inactive) in German.
The new community will be an easy place to ask questions, get answers, and participate in deeper discussions with the most knowledgeable and experienced Sonos users and employees in the world. It has some of the basic features we’ve been missing on ask.sonos.com, like an easy way to read long conversations or message another user, along with an updated look and feel over forums.sonos.com.
We’re excited for the move, but aren’t forgetting the past. There are many great discussions, answers, and suggestions on the forums and ask.sonos.com already; we’re going to save them all. We’ll bring existing user accounts with their posts and likes into the new community. You’ll be able to continue to use your Sonos login credentials, though your username may need be changed to prevent duplicates of common names. If you have an avatar, you’ll also need to reset it.
We strongly believe in both the power and necessity of an online community. There’s no other type of platform or social channel that allows us to have this level of engagement with you. Communities helped Sonos grow to the company it is today, and we see them being hugely important as we grow further in the years to come.
Help us build a single, welcoming Sonos community for everyone. We want everyone that’s part of our communities today to be part of the new community and we will see you all online.
We’d like to give a special thanks to all of our moderators and most active users for making the communities so wonderful over the years and for their help testing the new community to ensure it’s ready for all.
We look forward to you joining the new community in August and sharing your expertise with us all. Let me be the first to say to everyone, welcome.