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Meet Sonos Five, studio-quality sound

Meet Sonos Five, studio-quality sound

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Userlevel 7
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I don’t think anyone was “lured” into doing anything. Anyone doing their purchasing research would have discovered that the Play:5 Gen 2 was one of the products due for an upgrade and could have factored that into their choice. Moreover, absolutely nothing has changed yet by having a Play:5 Gen 1 as part of your system and won’t until June, so why would anyone rush out and buy a new product immediately.

Well, sonos pushed hard, as early as november 2019, as far as i remember, so THEY really wanted you ro “rush“ out and take the discount on the 2.gen

Now we know why. (They knew 3.gen was round the corner, and probably had a huge stock of 2.gen that they needed clearing)

Also, about a month ago, i began seeing the playbar, discounted 20% from the usual price here, that was also a telltale that they were trying to clear stock for that particular speaker, normally sonos cost the same everywhere, and suddenly every seller had it at the same, heavily discounted price.

Userlevel 7
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Usual misinformation from @DK_Madsen .  There is no sense in which the gen 2 has been 'killed'.

And I can't see why anyone would be bothered about their discounted purchase of a great S2-compatible speaker  


That is probably gonna be sent to the obsolete heap in 5 years, when sonos once again needs an infusion of money.

The first generation play 5 was supported from November 2009, to may 2020, this is 10½ years.

The 2.gen was released in september 2015, so this means that if we look at previous generations the 2.gen is just about 5 years old, giving it 5½ years before it reaches the same age, at which the 1.gen was obsoleted.

 

Maybe you dont see any problem in someone taking the discount on the 2.gen, which the past has shown will probably be obsolete in ~5½ years, when they could have waited a week and gotten a device that would last them 10½ years, but i do.

These poor people has had their expected price for 10 years of sonos speaker, effectively doubled as they will have to do another tradeup in 5½ years, that they would not have needed, had it not been for sonos hiding the new 3.gen from people until the last second.

Userlevel 7
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So you’d be happier if they didn’t allow you the discount on newer products? Rather silly, no?

No, i would have been happier if they had been up front and told people that 1.gen was being obsoleted, and everyone could get a discount on the 2.gen now, but that there was a 3.gen right around the corner, that the costumer could opt to wait for, before making the swap..

This was obviously a ploy to try and empty the stock of 2.gen’s before announcing the 3.gen

 

Userlevel 4
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I am not unhappy at all that  I bought a pair of Play 5 gen 2’s and the sub,three months ago.I figured the product would eventually be updated and compared to my high end audio experiences,this system is down right cheap…..but...extremely good!

It’s the soon to be released high resolution App that I am awaiting,with baited breath!

The fact that the Gen 2 Play Five’s overall design and driver quality is able to support such a jump in sound quality(with the S2 App) is all i care about…...It should be a tremendous improvement on well recorded material and with the addition of the sub…..WOW!

IMO,a pair of Play 5’s(gen 2 or the newest) along with the sub,will definitely put this set up in the high end class,once that new App comes out,for a smidgen of what a luxury audio system costs.

You current owners should be thrilled.-:)

Userlevel 4
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What are the options for Play: 5 (Gen2) owners that need to complete a stereo pair now?  The Gen2 is not currently available for purchase on your site.  I already have the sub (also Gen2) but need to complete this room with true stereo.

Lots available on eBay at the moment, which you could pick up at a good price if you are patient. I’m sure you’d also find stock at some retailers, although I would be insisting on a discount.

Userlevel 4
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Thanks for confirming I am correct about the 5 year minimum software support guarantee. What was inaccurate or immoderate about my language if I may ask?

Your specific experience with a long support time is great, I hope my devices will get at least 10 years of updates. But not everyone got 10 years right? There are a lot of people who only got 5, 6 years of updates and I would like to avoid that.

I wasn’t referring to you specifically, but more generally the mood around this issue which has some people being a little more forthright than usual. I guess the only minor inaccuracy from you has been outlined by @jgatie above.

Sonos has discontinued and then stopped supporting products in the past, and I guess there were shorter-duration updates for those - the iPod dock comes to mind. However, I don’t recall any support stopping immediately for products removed from sale. With respect to this round, we don’t know how many years of updates people have received because the support hasn’t stopped yet. For example, let’s consider the Play:5 Gen 1. This product was discontinued when the Gen 2 was announced in September 2015, although I suppose you could have bought new stock for a period after that. If you did buy a Gen 1 from a retailer a year later (which I think would have been at a pretty good discount), you’ve had about four years so far and we don’t know how many more you’ll get for this as an S1 product - I hopefully guess it will be several.

 

Mr Pedant, Sonos guarantees 5 years of software updates from the last sale right? It seems that the Play5 is at the last sale point. The countdown to the end of the guarantee is on. So it would be correct to say that the 5 year guarantee will run out in 5 years. 

I have no idea why you are talking about bombs, rockets and flames. Countdowns aren’t just for astronauts, North Koreans and doomsday cults. 

What do you think about the sub having 8 times the memory of the Play5? 

 

 

See there you go again.  They are not automatically stopping all support after 5 years.  They guarantee a MINIMUM of five years, but support could very well go on for far longer (as it did with the ZP units).   So this is no closed guarantee that warrants a countdown, it is very much open ended.  

I think the new Sub is probably more future proof than the  5 years older Play:5 Gen 2 from 2017.  Also think the Play:5 Gen 2 is far more future proof than the original Sonos units that lasted a decade and a half.  Your point?  

 

Oh and by the way, if you are who I think you are, you aren’t getting any more replies from me.  I’m a little out of practice spotting your socks, but I got there eventually.

Userlevel 1
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I hadn't seen that Verge link when I posted so am surprised that it is an identical listening experience to the Play 5 Gen 2 but can't be stereo paired with it.

Does anyone know what’s up with this :point_up: - why can’t they pair if they are the same sound? 

Great discussion folks! In this regard, while their physical dimensions and acoustic profile are similar, Five and Play:5 Gen 2 have very different internal processors and computing platforms. The gap in processing capabilities means that we will not be able to offer a stable stereo experience. Stereo pairing takes a lot of complicated computing work and it just didn’t work properly because of the differences here.

Ryan,

What are the options for Play: 5 (Gen2) owners that need to complete a stereo pair now?  The Gen2 is not currently available for purchase on your site.  I already have the sub (also Gen2) but need to complete this room with true stereo.  
 

Thanks. 

I’m seeing refurbished Play5 available at retail such as Best Buy- But would love to know where a new one could be ordered as well.

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Oh, I thought there was a 5 year minimum guarantee, thus the countdown on the guaranteed support period. I know it can be longer, what’s the minimum it will be supported as I guess I’m wrong?

Funny you mention the 8 times more memory, the new sub has 8 times more memory than the Play5. 

 

A “countdown” denotes there is a definitive end when the timer reaches zero.  It also connotes a bomb going boom, or a rocket going off in ball of flames and rising to leave the Earth.  It’s a loaded phrase, purposefully used to bring up that type of image, wouldn’t you say? 

After all, nobody ever went “10, 9, 8, . . . 3, 2,1.  And now we are going to sit here like this for a few more years of functionality.”

Right?   

 

Mr Pedant, Sonos guarantees 5 years of software updates from the last sale right? It seems that the Play5 is at the last sale point. The countdown to the end of the guarantee is on. So it would be correct to say that the 5 year guarantee will run out in 5 years. 

I have no idea why you are talking about bombs, rockets and flames. Countdowns aren’t just for astronauts, North Koreans and doomsday cults. 

What do you think about the sub having 8 times the memory of the Play5? 

 

I hadn't seen that Verge link when I posted so am surprised that it is an identical listening experience to the Play 5 Gen 2 but can't be stereo paired with it.

Does anyone know what’s up with this :point_up: - why can’t they pair if they are the same sound? 

Great discussion folks! In this regard, while their physical dimensions and acoustic profile are similar, Five and Play:5 Gen 2 have very different internal processors and computing platforms. The gap in processing capabilities means that we will not be able to offer a stable stereo experience. Stereo pairing takes a lot of complicated computing work and it just didn’t work properly because of the differences here.

Ryan,

What are the options for Play: 5 (Gen2) owners that need to complete a stereo pair now?  The Gen2 is not currently available for purchase on your site.  I already have the sub (also Gen2) but need to complete this room with true stereo.  
 

Thanks. 

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You guys are really snippy. If I am wrong that’s fine but I’m not trying to misrepresent anything.

I thought it was a 5 year guarantee...I know it could be longer but is 5 years the guaranteed minimum that Sonos promises? Please tell me the actual minimum guarantee, I’ll be very happy if they guarantee more than 5!. Thanks.

They might be snippy, but I can understand the reaction to the immoderate and inaccurate language on this issue from many across this forum and in social media more widely. Anyway, you are correct that the minimum support guarantee is five years after a product is discontinued, so it is possible the Play:5 Gen 2 may start to lose access to new features in five years time, but they are very unlikely to stop working altogether. I’m still happily using products that I bought 10+ years ago, and am only swapping those out now because I’d like to keep up with S2 developments.

 

Thanks for confirming I am correct about the 5 year minimum software support guarantee. What was inaccurate or immoderate about my language if I may ask?

Your specific experience with a long support time is great, I hope my devices will get at least 10 years of updates. But not everyone got 10 years right? There are a lot of people who only got 5, 6 years of updates and I would like to avoid that.

 

 

 

Oh, I thought there was a 5 year minimum guarantee, thus the countdown on the guaranteed support period. I know it can be longer, what’s the minimum it will be supported as I guess I’m wrong?

Funny you mention the 8 times more memory, the new sub has 8 times more memory than the Play5. 

 

A “countdown” denotes there is a definitive end when the timer reaches zero.  It also connotes a bomb going boom, or a rocket going off in ball of flames and rising to leave the Earth.  It’s a loaded phrase, purposefully used to bring up that type of image, wouldn’t you say? 

After all, nobody ever went “10, 9, 8, . . . 3, 2,1.  And now we are going to sit here like this for a few more years of functionality.”

Right?   

Userlevel 4
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You guys are really snippy. If I am wrong that’s fine but I’m not trying to misrepresent anything.

I thought it was a 5 year guarantee...I know it could be longer but is 5 years the guaranteed minimum that Sonos promises? Please tell me the actual minimum guarantee, I’ll be very happy if they guarantee more than 5!. Thanks.

They might be snippy, but I can understand the reaction to the immoderate and inaccurate language on this issue from many across this forum and in social media more widely. Anyway, you are correct that the minimum support guarantee is five years after a product is discontinued, so it is possible the Play:5 Gen 2 may start to lose access to new features in five years time, but they are very unlikely to stop working altogether. I’m still happily using products that I bought 10+ years ago, and am only swapping those out now because I’d like to keep up with S2 developments.

Userlevel 4
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Wow, now i am even MORE happy that i never took Sonos up on the offer of replacing my 5 year old Play gen.1 with a play gen.2.

If i was angry that they obsoleted my 5 year old speaker, i would be really really angry if i bought the replacement they recommended, only to find that it was discontinued a month later, and is most likely being obsoleted in another 5 years.

I wonder if the “Get 30% off, for every Play 5. gen 1 speaker” also applies to the FIVE. ?

 

If it does, i would think that people lured into accepting the play 5 gen.2 just a month or 2 ago would be REALLY angry and feel VERY cheated.

I don’t think anyone was “lured” into doing anything. Anyone doing their purchasing research would have discovered that the Play:5 Gen 2 was one of the products due for an upgrade and could have factored that into their choice. Moreover, absolutely nothing has changed yet by having a Play:5 Gen 1 as part of your system and won’t until June, so why would anyone rush out and buy a new product immediately.

Userlevel 1
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This 'only 5 years' thing has been possibly the biggest misrepresentation that has featured on this forum in recent months. A close second is that discontinuing sales makes a speaker 'useless', 'obsolete' or 'dead'.

You guys are really snippy. If I am wrong that’s fine but I’m not trying to misrepresent anything.

I thought it was a 5 year guarantee...I know it could be longer but is 5 years the guaranteed minimum that Sonos promises? Please tell me the actual minimum guarantee, I’ll be very happy if they guarantee more than 5!. Thanks.

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Phew, this is good to know. I haven’t really been following the developments too closely and thought the Play5 was done.

I don’t see it on the US website or “Last Chance” area for sale. I thought they had stopped manufacturing and selling the Play5 and the five year software countdown had started since I only see the new 5.

 

 

There is no “countdown”.  That is the minimum that is guaranteed.  There are devices just becoming legacy now that were last manufactured over a decade ago.  Fact is: All the legacy products had 32MB RAM/storage.  The Play:5 Gen 2 has 8 times that.  I’m not saying that means it will last 8 times longer, it won’t. But it is certainly more future proof than the legacy units were. 

Oh, I thought there was a 5 year minimum guarantee, thus the countdown on the guaranteed support period. I know it can be longer, what’s the minimum it will be supported as I guess I’m wrong?

Funny you mention the 8 times more memory, the new sub has 8 times more memory than the Play5. 

This 'only 5 years' thing has been possibly the biggest misrepresentation that has featured on this forum in recent months. A close second is that discontinuing sales makes a speaker 'useless', 'obsolete' or 'dead'.

 

Yes, especially the “Sonos could release a new product and discontinue it the very next day, so you really only have 5 years of life” reality twisting logic.

This 'only 5 years' thing has been possibly the biggest misrepresentation that has featured on this forum in recent months. A close second is that discontinuing sales makes a speaker 'useless', 'obsolete' or 'dead'.

 

Phew, this is good to know. I haven’t really been following the developments too closely and thought the Play5 was done.

I don’t see it on the US website or “Last Chance” area for sale. I thought they had stopped manufacturing and selling the Play5 and the five year software countdown had started since I only see the new 5.

 

 

There is no “countdown”.  That is the minimum that is guaranteed.  There are devices just becoming legacy now that were last manufactured over a decade ago.  Fact is: All the legacy products had 32MB RAM/storage.  The Play:5 Gen 2 has 8 times that.  I’m not saying that means it will last 8 times longer, it won’t. But it is certainly more future proof than the legacy units were. 

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Usual misinformation from @DK_Madsen .  There is no sense in which the gen 2 has been 'killed'.

And I can't see why anyone would be bothered about their discounted purchase of a great S2-compatible speaker  

 

Phew, this is good to know. I haven’t really been following the developments too closely and thought the Play5 was done.

I don’t see it on the US website or “Last Chance” area for sale. I thought they had stopped manufacturing and selling the Play5 and the five year software countdown had started since I only see the new 5.

 

I’m certainly extraordinarily pleased with both PLAY:5 gen 2 speakers I have. They’re outstanding, and completely S2 compliant. 

Usual misinformation from @DK_Madsen .  There is no sense in which the gen 2 has been 'killed'.

And I can't see why anyone would be bothered about their discounted purchase of a great S2-compatible speaker  

So anyone that took their upgrade offer for a 2.gen play 5, could have waited and gotten a play FIVE.

 

Honestly, id be pretty miffed, if had taken that offer a month ago for the 2.gen, just to find out its being discontinued right now.

Would it be strange, if someone that did that, was to speculate that Sonos did this, to clear the stock of 2.gen before announcing the killing of the 2.gen speaker.

 

So you’d be happier if they didn’t allow you the discount on newer products? Rather silly, no?

Userlevel 7
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You can use the 30% on every Sonos device sold, even sets up to a whole 5.1 setup.  I’m pretty sure the only thing it doesn't apply to is the turntables.  So you could trade up from a $350 Connect, and get over $500 off a full Arc, surrounds, and Sub 5.1setup. 

So anyone that took their upgrade offer for a 2.gen play 5, could have waited and gotten a play FIVE.

 

Honestly, id be pretty miffed, if had taken that offer a month ago for the 2.gen, just to find out its being discontinued right now.

Would it be strange, if someone that did that, was to speculate that Sonos did this, to clear the stock of 2.gen before announcing the killing of the 2.gen speaker.

...Alexa now has a feature where you can set a default speaker for an echo, meaning that the echo hears you, but Alexa will respond through a different Alexa enabled speaker.  This is different from a prefered speaker, as it’s not about streaming music, but Alexa’s actual voice response.  It would have been a nice feature  to speak to the echo dot right next to you, but hear the voice coming from your Five.  You can do this sort of thing with the Arc, Beam, One, and Move

Can you explain a little more about this feature? The attached pictures show what Alexa says when I try to set this up with my Play:5 Gen 1.

 

 

Like the Five, the Play:5 Gen 1 is not an Alexa enabled speaker, so Alexa can’t respond through it.  Your speaker can take commands to play, pause, etc from Alexa, but it’s not capable of responding as Alexa (unless wired through the aux input of course).

 

I am not sure it’s 100% technically accurate, but it makes sense, to me anyway, to think of it this way.  One of the feature requirements  of an Alexa enabled device is to have microphones that listen for the keyword, then send the audio up to Alexa servers for processing.  A second function is that they must be ‘listening’ to the Alexa servers what Alexa needs to say something.  That’s usually a direct response to a command it was given, but it doesn’t have to be.  For example, Alexa can remind you of an appointment, or give you the news at a set time, etc….all without being prompted.  What I believe Amazon has done with this default speaker feature is essentially to forward every request for  a device (A) to speak on to a different advice (B).  Device A can still listen, but device B does all the talking for it.

 

Anyway, a speaker can’t be the default speaker if it isn’t Alexa enabled, unfortunately.  This is just me spit balling, but I wonder if one day, the Five could be an Alexa enabled device even though it has no mics built in. That way it could be the default speaker, do the Alexa talking and playback of audio for skills etc.  Would be pretty cool, but I doubt it will happen. 

 

My issue is that a particular radio station I use through a particular skill will always play on the Dot rather than on Sonos, but this is not the case with any of my Ones. It’s also not the case when I initiate Spotify through the Dot.

 

Yea you could get the audio for the skill to automatically play on an Alexa enabled device like your Ones or anther dot, but not. the Play:5 gen 1, unfortunately.