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Meet Sonos Five, studio-quality sound

Meet Sonos Five, studio-quality sound

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I hadn't seen that Verge link when I posted so am surprised that it is an identical listening experience to the Play 5 Gen 2 but can't be stereo paired with it.

Does anyone know what’s up with this :point_up: - why can’t they pair if they are the same sound? 

Great discussion folks! In this regard, while their physical dimensions and acoustic profile are similar, Five and Play:5 Gen 2 have very different internal processors and computing platforms. The gap in processing capabilities means that we will not be able to offer a stable stereo experience. Stereo pairing takes a lot of complicated computing work and it just didn’t work properly because of the differences here.

Ryan,

What are the options for Play: 5 (Gen2) owners that need to complete a stereo pair now?  The Gen2 is not currently available for purchase on your site.  I already have the sub (also Gen2) but need to complete this room with true stereo.  
 

Thanks. 

I’m seeing refurbished Play5 available at retail such as Best Buy- But would love to know where a new one could be ordered as well.

 

Mr Pedant, Sonos guarantees 5 years of software updates from the last sale right? It seems that the Play5 is at the last sale point. The countdown to the end of the guarantee is on. So it would be correct to say that the 5 year guarantee will run out in 5 years. 

I have no idea why you are talking about bombs, rockets and flames. Countdowns aren’t just for astronauts, North Koreans and doomsday cults. 

What do you think about the sub having 8 times the memory of the Play5? 

 

 

See there you go again.  They are not automatically stopping all support after 5 years.  They guarantee a MINIMUM of five years, but support could very well go on for far longer (as it did with the ZP units).   So this is no closed guarantee that warrants a countdown, it is very much open ended.  

I think the new Sub is probably more future proof than the  5 years older Play:5 Gen 2 from 2017.  Also think the Play:5 Gen 2 is far more future proof than the original Sonos units that lasted a decade and a half.  Your point?  

 

Oh and by the way, if you are who I think you are, you aren’t getting any more replies from me.  I’m a little out of practice spotting your socks, but I got there eventually.

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Thanks for confirming I am correct about the 5 year minimum software support guarantee. What was inaccurate or immoderate about my language if I may ask?

Your specific experience with a long support time is great, I hope my devices will get at least 10 years of updates. But not everyone got 10 years right? There are a lot of people who only got 5, 6 years of updates and I would like to avoid that.

I wasn’t referring to you specifically, but more generally the mood around this issue which has some people being a little more forthright than usual. I guess the only minor inaccuracy from you has been outlined by @jgatie above.

Sonos has discontinued and then stopped supporting products in the past, and I guess there were shorter-duration updates for those - the iPod dock comes to mind. However, I don’t recall any support stopping immediately for products removed from sale. With respect to this round, we don’t know how many years of updates people have received because the support hasn’t stopped yet. For example, let’s consider the Play:5 Gen 1. This product was discontinued when the Gen 2 was announced in September 2015, although I suppose you could have bought new stock for a period after that. If you did buy a Gen 1 from a retailer a year later (which I think would have been at a pretty good discount), you’ve had about four years so far and we don’t know how many more you’ll get for this as an S1 product - I hopefully guess it will be several.

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What are the options for Play: 5 (Gen2) owners that need to complete a stereo pair now?  The Gen2 is not currently available for purchase on your site.  I already have the sub (also Gen2) but need to complete this room with true stereo.

Lots available on eBay at the moment, which you could pick up at a good price if you are patient. I’m sure you’d also find stock at some retailers, although I would be insisting on a discount.

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I am not unhappy at all that  I bought a pair of Play 5 gen 2’s and the sub,three months ago.I figured the product would eventually be updated and compared to my high end audio experiences,this system is down right cheap…..but...extremely good!

It’s the soon to be released high resolution App that I am awaiting,with baited breath!

The fact that the Gen 2 Play Five’s overall design and driver quality is able to support such a jump in sound quality(with the S2 App) is all i care about…...It should be a tremendous improvement on well recorded material and with the addition of the sub…..WOW!

IMO,a pair of Play 5’s(gen 2 or the newest) along with the sub,will definitely put this set up in the high end class,once that new App comes out,for a smidgen of what a luxury audio system costs.

You current owners should be thrilled.-:)

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So you’d be happier if they didn’t allow you the discount on newer products? Rather silly, no?

No, i would have been happier if they had been up front and told people that 1.gen was being obsoleted, and everyone could get a discount on the 2.gen now, but that there was a 3.gen right around the corner, that the costumer could opt to wait for, before making the swap..

This was obviously a ploy to try and empty the stock of 2.gen’s before announcing the 3.gen

 

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Usual misinformation from @DK_Madsen .  There is no sense in which the gen 2 has been 'killed'.

And I can't see why anyone would be bothered about their discounted purchase of a great S2-compatible speaker  


That is probably gonna be sent to the obsolete heap in 5 years, when sonos once again needs an infusion of money.

The first generation play 5 was supported from November 2009, to may 2020, this is 10½ years.

The 2.gen was released in september 2015, so this means that if we look at previous generations the 2.gen is just about 5 years old, giving it 5½ years before it reaches the same age, at which the 1.gen was obsoleted.

 

Maybe you dont see any problem in someone taking the discount on the 2.gen, which the past has shown will probably be obsolete in ~5½ years, when they could have waited a week and gotten a device that would last them 10½ years, but i do.

These poor people has had their expected price for 10 years of sonos speaker, effectively doubled as they will have to do another tradeup in 5½ years, that they would not have needed, had it not been for sonos hiding the new 3.gen from people until the last second.

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I don’t think anyone was “lured” into doing anything. Anyone doing their purchasing research would have discovered that the Play:5 Gen 2 was one of the products due for an upgrade and could have factored that into their choice. Moreover, absolutely nothing has changed yet by having a Play:5 Gen 1 as part of your system and won’t until June, so why would anyone rush out and buy a new product immediately.

Well, sonos pushed hard, as early as november 2019, as far as i remember, so THEY really wanted you ro “rush“ out and take the discount on the 2.gen

Now we know why. (They knew 3.gen was round the corner, and probably had a huge stock of 2.gen that they needed clearing)

Also, about a month ago, i began seeing the playbar, discounted 20% from the usual price here, that was also a telltale that they were trying to clear stock for that particular speaker, normally sonos cost the same everywhere, and suddenly every seller had it at the same, heavily discounted price.

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Thanks for confirming I am correct about the 5 year minimum software support guarantee. What was inaccurate or immoderate about my language if I may ask?

Your specific experience with a long support time is great, I hope my devices will get at least 10 years of updates. But not everyone got 10 years right? There are a lot of people who only got 5, 6 years of updates and I would like to avoid that.

That’s “easy”

Just never buy a sonos product that is not “just released”.

The play 5 got 10½ years from introduction until it was put on the “old stuff, we dont support” heap.

Also beware, if buying sonos, always do your homework, they have a nasty habit of naming their units the same, even if they upgrade the internals. The new sub is still called the sub, so if you are in the market for one, make absolutely sure you get the “new sub”. I saw a few that got burnt with the connect i think...Bought a few units a few months apart, and it ended up, that some was obsoleted, and some were “modern” and will still received updates.

 

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So you’d be happier if they didn’t allow you the discount on newer products? Rather silly, no?

No, i would have been happier if they had been up front and told people that 1.gen was being obsoleted, and everyone could get a discount on the 2.gen now, but that there was a 3.gen right around the corner, that the costumer could opt to wait for, before making the swap..

This was obviously a ploy to try and empty the stock of 2.gen’s before announcing the 3.gen

 

A quick search would reveal the following:

https://en.community.sonos.com/wireless-speakers-228992/when-will-the-play-5-gen-2-be-replaced-updated-6835892

https://en.community.sonos.com/what-to-get-228989/play-5-updates-6822240

However, maybe what we need is a buyer’s guide like they have over at MacRumours:

https://buyersguide.macrumors.com

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A quick search would reveal the following:

https://en.community.sonos.com/wireless-speakers-228992/when-will-the-play-5-gen-2-be-replaced-updated-6835892

https://en.community.sonos.com/what-to-get-228989/play-5-updates-6822240

However, maybe what we need is a buyer’s guide like they have over at MacRumours:

https://buyersguide.macrumors.com

Yeah, a legitimate question, that was never answered by sonos, deflected by fanboys and then the subject was closed.

That does not at all look like they were trying to hide the 3.gen for as long as possible to try and empty the current stock of 2.gen.

 

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I don’t think anyone was “lured” into doing anything. Anyone doing their purchasing research would have discovered that the Play:5 Gen 2 was one of the products due for an upgrade and could have factored that into their choice. Moreover, absolutely nothing has changed yet by having a Play:5 Gen 1 as part of your system and won’t until June, so why would anyone rush out and buy a new product immediately.

Well, sonos pushed hard, as early as november 2019, as far as i remember, so THEY really wanted you ro “rush“ out and take the discount on the 2.gen

Now we know why. (They knew 3.gen was round the corner, and probably had a huge stock of 2.gen that they needed clearing)

Also, about a month ago, i began seeing the playbar, discounted 20% from the usual price here, that was also a telltale that they were trying to clear stock for that particular speaker, normally sonos cost the same everywhere, and suddenly every seller had it at the same, heavily discounted price.

That’s how product releases happen with most companies. The customer gets to make a choice - buy the current one at a big discount, or get the new one without discount. Both have the same warranty, so no big deal there. I can tell you, nothing like that happens with Apple - one day you are buying a device at full price, and the next day it’s replaced.

Now, with 16 legacy devices in my system, I am certainly in the target market for an upgrade and I didn’t feel like anyone was pushing/rushing/luring me to buy anything. In fact, it was quite obvious that I had until June (originally May) to think about my situation, and even then nothing would change so I could continue to think about it for a while longer. 

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I don’t think anyone was “lured” into doing anything. Anyone doing their purchasing research would have discovered that the Play:5 Gen 2 was one of the products due for an upgrade and could have factored that into their choice. Moreover, absolutely nothing has changed yet by having a Play:5 Gen 1 as part of your system and won’t until June, so why would anyone rush out and buy a new product immediately.

Well, sonos pushed hard, as early as november 2019, as far as i remember, so THEY really wanted you ro “rush“ out and take the discount on the 2.gen

Now we know why. (They knew 3.gen was round the corner, and probably had a huge stock of 2.gen that they needed clearing)

Also, about a month ago, i began seeing the playbar, discounted 20% from the usual price here, that was also a telltale that they were trying to clear stock for that particular speaker, normally sonos cost the same everywhere, and suddenly every seller had it at the same, heavily discounted price.

That’s how product releases happen with most companies. The customer gets to make a choice - buy the current one at a big discount, or get the new one without discount. Both have the same warranty, so no big deal there. I can tell you, nothing like that happens with Apple - one day you are buying a device at full price, and the next day it’s replaced.

Now, with 16 legacy devices in my system, I am certainly in the target market for an upgrade and I didn’t feel like anyone was pushing/rushing/luring me to buy anything. In fact, it was quite obvious that I had until June (originally May) to think about my situation, and even then nothing would change so I could continue to think about it for a while longer. 


 

I guess the thing that is different here that is causing some concern is that ‘big discount’ in this case is the 30% that applies equally to the gen 2 and gen 3.
 

Both are S2 compatible, so I do see this refresh might be about giving flexibility for Sonos to introduce S3 without gen 2 support in five years time. It also signals to buyers like me that were reluctant to get the older gen 2 that is safe to buy the Five, although unfortunately I was holding out for voice control also...

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I hadn't seen that Verge link when I posted so am surprised that it is an identical listening experience to the Play 5 Gen 2 but can't be stereo paired with it.

Does anyone know what’s up with this :point_up: - why can’t they pair if they are the same sound? 

Great discussion folks! In this regard, while their physical dimensions and acoustic profile are similar, Five and Play:5 Gen 2 have very different internal processors and computing platforms. The gap in processing capabilities means that we will not be able to offer a stable stereo experience. Stereo pairing takes a lot of complicated computing work and it just didn’t work properly because of the differences here.

 

Just trying to understand here and I appreciate your response. If I understand correctly,  you are saying the different processors mean that they can’t pair, fair enough. Since it’s a technical reason I guess Sonosequencer won’t be able to pair them either (I was actually hoping you would say the reason is because of sound so sonosequencer would be able to pair them if I go down that road). 

It’s possible that the app may be able to pair them, we just can’t guaranty the performance of that pair if it does work. I believe that app can pair Sonos devices that have no business being paired, like a Play:1 and a Play:5, which have different processors. When we build pairing for devices into the Sonos app, we need to be sure of the quality and longevity.


i’ve not tried this or looked at Sonossequencer but is it possible to group random speakers while setting their balance to full L or R accordingly? Is that all that does and how bad a solution is it?  

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My rule of thumb is if Amazon are out of the product I want ,the manufacturer is offering big discounts, and is subsequently out of stock, and an announcement is imminent from manufacturer, then keep your money in your pocket until after said announcement. Nobody has been tricked here the choice is a money saving on slightly older equipment that is perfectly fine and will give many years of excellent  listening, or paying full price on equipment that will keep you future proofed a little longer, in the end it's all about choices. I chose to preorder the sonos5 simply because I am coming from a gen 1play5 and there didn't seem to be a reason to not come bang up to date .

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For the new Arc, Sonos publishes on their product page the RAM/Storage (1GB/4GB) and the CPU (1.4GHz A-53). Since they mention the RAM/Storage and CPU upgrade for the Sonos Five as well, is this data to be found somewhere as well?
 

Also, it’s mentioned that on the new devices the wifi modules got improved - has anybody more information on it?

Well, sonos pushed hard, as early as november 2019, as far as i remember, so THEY really wanted you ro “rush“ out and take the discount on the 2.gen

 

Why would Sonos specifically want existing legacy Sonos owners to buy Play:5 gen 2 instead of the Five? What is the motivation?  Sure, Sonos has a motivation to clear out existing stock, but why would the prefer legacy customers buy the gen 2s instead of ‘modern’ or new customers?   Maybe Sonos makes a higher profit margin on the gen 2’s, but again why target legacy customers and why even create a Five if it’s going to hurt profits?  

 

Ignoring motivation for a moment and assuming this was the goal, wouldn’t it have made more sense to have the trade in expire before the Five was released, or have the Five exempt, rather than have no expiration at all?  Wouldn’t have made more sense to limit the trade in to the products that you were going to stop producing, or only allow direct replacements? Maybe the trade in program was poorly design for it’s intended goal to disguise it’s true intentions?  Doesn’t make much sense.

 

Now we know why. (They knew 3.gen was round the corner, and probably had a huge stock of 2.gen that they needed clearing)

 

We already knew why!  Sonos told us.  They didn’t want people to experience Sonos on old hardware that didn’t perform up to today’s standards.  Later, we learned that it was also, or may be more importantly, a way for people to more easily upgrade their legacy products if they wanted to.  

 

Also, about a month ago, i began seeing the playbar, discounted 20% from the usual price here, that was also a telltale that they were trying to clear stock for that particular speaker, normally sonos cost the same everywhere, and suddenly every seller had it at the same, heavily discounted price.

 

Exactly.  If the motivation for the tradeup was to clear out stock of play:5 gen 2’s, why wouldn’t they just put it on sale like they did for the playbar and  sub? They would have saved some money too, since 20% discount is obviously a deal for Sonos that 30%.

 

Regarding your earlier comment that Sonos could have told legacy customers that the Five, and other new products, were coming much earlier on, so that they would consider holding off...how exactly would that have worked?  Do you think Legacy customers would have kept that information to themselves?  No, it would have been common knowledge as far back as last year, tipping off competitors and hurt Sonos sales.  Should they have held off on the trade up program till the new products were announced?  Then customers would have rightly complained that it wasn’t offered soon enough before the S1/S2 split.

I have a Play 5 (Gen 2). If I buy a Sonos Five (latest gen), will I be able to use it as a stereo pair?

Aka isstereo pairing Sonos Play 5 with Sonos Five an option? 🤓

 

Thanks!

I have a Play 5 (Gen 2). If I buy a Sonos Five (latest gen), will I be able to use it as a stereo pair?

Aka isstereo pairing Sonos Play 5 with Sonos Five an option? 🤓

 

Thanks!

 

Unfortunatley no.  Sonos stated a few pages back that the differences in hardware prevent the Play:5 gen 2 and Five from being used in a stereo pair.

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I hadn't seen that Verge link when I posted so am surprised that it is an identical listening experience to the Play 5 Gen 2 but can't be stereo paired with it.

Does anyone know what’s up with this :point_up: - why can’t they pair if they are the same sound? 

Great discussion folks! In this regard, while their physical dimensions and acoustic profile are similar, Five and Play:5 Gen 2 have very different internal processors and computing platforms. The gap in processing capabilities means that we will not be able to offer a stable stereo experience. Stereo pairing takes a lot of complicated computing work and it just didn’t work properly because of the differences here.

 

Just trying to understand here and I appreciate your response. If I understand correctly,  you are saying the different processors mean that they can’t pair, fair enough. Since it’s a technical reason I guess Sonosequencer won’t be able to pair them either (I was actually hoping you would say the reason is because of sound so sonosequencer would be able to pair them if I go down that road). 

It’s possible that the app may be able to pair them, we just can’t guaranty the performance of that pair if it does work. I believe that app can pair Sonos devices that have no business being paired, like a Play:1 and a Play:5, which have different processors. When we build pairing for devices into the Sonos app, we need to be sure of the quality and longevity.


i’ve not tried this or looked at Sonossequencer but is it possible to group random speakers while setting their balance to full L or R accordingly? Is that all that does and how bad a solution is it?  

 

Sonosequencer can pair any speakers. It does a bunch of other things too if you check the iOS store app page for it.

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For the new Arc, Sonos publishes on their product page the RAM/Storage (1GB/4GB) and the CPU (1.4GHz A-53). Since they mention the RAM/Storage and CPU upgrade for the Sonos Five as well, is this data to be found somewhere as well?
 

Also, it’s mentioned that on the new devices the wifi modules got improved - has anybody more information on it?

 

The Sonos 5 page only mentions that it is getting a quad core 1.3ghz cpu. It is curious that the ram specs aren’t mentioned unless I just am not seeing it there. 

 

The WIFI specs only say “Connects to your home WiFi network with any 802.11b/g, 2.4 GHz broadcast-capable router.” I’m not sure what else they can tell us. 

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@Ryan S

Hi, I have some questions I hope you can answer:

Is the dimensions exactly the same on the 5 gen2 and Five?

Will the Flexson gen2 speaker stands fit the Fives?

If it does, will the black rubber bit be available in white?  :-)

Will a sub gen2 pair with the Fives in a stereo config?

In the new S2 app when it comes, will you be able to more easily swap the sub between rooms?

I have my living room with a stereo pair play5 gen2 and my tv room next to each other, the sub is placed exactly in the opening by the wall between the rooms. 

Thinking of buying an Arc if it is easy to use the same sub between the rooms just by a toggle or so.

 

Regards:Kristoffer

 

 

He’s already said that the Five can not pair with the PLAY:5 of either generation.
 

Sonos doesn’t announce features, generally speaking, in future software releases, so he likely won’t be able to answer any questions about S2 until he that full set of data is released. 

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He’s already said that the Five can not pair with the PLAY:5 of either generation.
 

Sonos doesn’t announce features, generally speaking, in future software releases, so he likely won’t be able to answer any questions about S2 until he that full set of data is released. 

 

I did not ask about pairing them… Thanks though..

@Ryan S

Hi, I have some questions I hope you can answer:

Is the dimensions exactly the same on the 5 gen2 and Five?

 

 

Yes.  You can verify that by viewing the dimensions of the Play:5 gen 2 refurbished page.

I have an additional dimension question, what are the height and width pf the Five at the rear of the speaker?  Can someone with the a Play:5 gen 2 do a quick measurement and let me know.   Considering getting a 5 to place in a somewhat tight space.

 

Will the Flexson gen2 stands fit the Fives?

 

 

According the product page, yes.

Will a sub gen2 pair with the Fives in a stereo config?

99% sure the answer is yes to this.  I believe it was said earlier