Introducing the New Sonos One


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Available on October 24th, Sonos One is the smart speaker for music lovers. It’s everything you expect from a Sonos speaker, and now with built-in Alexa and microphones, you can control your entire Sonos system with your voice.




With seamless control, you can start music with your voice, add songs to your playlist from the Sonos app, and even start playing music from the Spotify app in a different room. Amazon Alexa comes built into the Sonos One, and we’re working hard to include more voice assistants in the future. First up will be Google Assistant.

Sonos One delivers rich, room-filling sound in a compact size. Two Sonos One players can be stereo paired, or become rear surround speakers in a 5.1 set-up. They’ll also be able to control the music on PLAYBASE or PLAYBAR while being set up as surrounds in the home cinema.

Some more details on Sonos One:
  • We use echo cancellation technology, created by the same engineering team that worked on Trueplay, which allows the speaker to still hear you over the music – even if it’s cranked up to 11.
  • The volume will intelligently lower, or “duck” when you speak to it so you don’t feel like you have to shout over the music.
  • The speaker includes a six-mic array that forms a beam and focuses on the person speaking to help make sure Alexa understands everything clearly.
  • Since this is a Sonos speaker, you can use TruePlay on an iOS device to easily tune Sonos One to sound great no matter where you place it in your home.
  • Capacitive touch controls on top, like Play:5 gen2 and the PLAYBASE, that you can tap and swipe. There's also a Mic button that can be tapped, to easily enable and disable the microphones.
  • Features a Join button and an Ethernet port on the back of the player.

Security and Microphones
Your security and data are very important to us, as we said in our blog here. With Sonos One we are keeping to that.

Sonos One is designed with extra security: An illuminated LED indicator light ensures you always know when your speaker’s microphones are active, or turned off. You can tap on the microphone symbol to enable or disable the microphones, the light is always tied to the microphone’s status. For security and privacy reasons, it’s impossible to disable the LED when the microphones are turned on.


Pre-order today on Sonos.com in stunning all black or all white for $199 US (€229 EUR, $299 AUD, $269 CAD, ¥1,680 RMB, 1,699 DKK, 1,999 NOK, 1,999 SEK, $4,999 MEX), available worldwide starting October 24.

Sonos One is voice-ready in the US, UK, and Germany. It’s everything you’d expect from a Sonos speaker to start with, and future-ready for when Sonos and a voice service launch together in your region if you’re located somewhere else.

While you wait, check out our community thread here to get yourself ready for the new Sonos One. Already have Alexa devices in your home? Check out our thread here.

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196 replies

For a pair of Sonos Ones should both microphones be active? It seems different ones answer.

I’m finding Pandora use with Alexa is buggy. It says it will play a station then nothing happens.
Even a reboot doesn’t fix it but it plays from the Sonos app. Any ideas?
It's been stated in other threads that only the speaker that perceives it is closest to you would respond, much like the Amazon devices do.

No idea on Pandora, didn't think it was supported yet.
Pandora is supported and has been working until now.
The speakers are about four feet apart but I’ll leave both microphones on.
I see two groups for my paired Ones in the Alexa app. In the Sonos app they are called bedroom.
In the Alexa app there are two groups. Bedroom and one called Sonos. I’m wondering the Sinos group should be there.
I see Pandora is supported, so I'd recommend at least one thing, which just a guess at this point. Go in to the Amazon Alexa app, and disassociate your speakers. Then re "find" them. Try to play Pandora again.

You've already said you've rebooted, I'm assuming you meant the speaker. What you're describing doesn't fit in with my mental picture of a bad IP address, so I'm not going to suggest a router and sonos refresh/reboot yet. But it might be worth submitting a system diagnostic, and posting the number here, for the folks at Sonos to look at. Particularly within 10 minutes of the Pandora station not playing. Along with the number, I'd also post the name of the station that Sonos thought it was playing, in case that makes a difference to the tech looking at the diagnostic.
Thanks for the advice.
I think the main issue is this software is very buggy.
I guess Sonos wanted to get the $$$ over customer satisfaction or potential returns.
I was aware of the current limitations but not even the things they say work don’t seem to work very reliably.
The Sonos app works fine. My WiFi network is rock solid.
Yep, wasn't suggesting any issue with your wifi at all, which is why I didn't recommend a refresh. The voice control is, as far as I can tell, still in Beta, which may be why you're having issues. If you want to assist Sonos in figuring out the issue, and fixing it, you'd submit the diagnostic, along with the other data. But that's entirely up to you.
I submitted a diagnostic. I’m sure they already know this is buggy though.
Ok I broke the stereo pair, reconnected them, and now Pandora plays again instead of just saying it’s going to.
Thanks for the idea.
Update. Ok it played one song then stopped I’m on the verge of returning them.
Curious, has anyone tried the Radio Paradise skill in FLAC mode on the One? It works on Echo, but goes back to Ultra on Dot.

Alexa, install Radio Paradise

Alexa, play Radio Paradise

Alexa, ask Radio Paradise to set the bitrate to F-L-A-C

Alexa, ask Radio Paradise what’s the bitrate
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So disappointed. Just set up my Sonos One to replace my original Alexa. I should have waited to read more of the information before ordering :
1. Lack of drop in ability, had been using this instead of screaming around the house at the kids.
2. You can only enable the sonos skill with one system. We have 2 systems, one at our beach house and one at our house. I don’t want to choose one to operate on.

Really wish I could send it back. 😞
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I setup our vacation house to be the same as main house. Nice to be able to drop in on vacation home from main house (especially with Echo Shows at both locations).
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I setup our vacation house to be the same as main house. Nice to be able to drop in on vacation home from main house (especially with Echo Shows at both locations).
How did you do that? I have a dot controlling our sonos speakers at our vacation home. When I just went to set up the Sonos One here (at home), I ended up having to disable and renable the sonos skill on Alexa. Doing this, it asked me to chose which system I wanted to control. It wouldn’t let me choose both.
If I could do both it would at least solve part the problem.
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I have the alexa devices at both locAtions set all as same location as far as amazon is concerned. I can drop in vacation house just as easily as kids room upstairs.
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I have the alexa devices at both locAtions set all as same location as far as amazon is concerned. I can drop in vacation house just as easily as kids room upstairs.
Ok. My issue is not Alexa, it’s the sonos systems. Do you have sonos systems at both locations?
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Yes I do. I do have Sonos setup as single system as well. I took one of my units from home to the vacation home and setup from that device so they are all the same Sonos household.


Really wish I could send it back. :(


You can if you wish, within 45 days.
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Yes I do. I do have Sonos setup as single system as well. I took one of my units from home to the vacation home and setup from that device so they are all the same Sonos household.. Ok Chris. How did you do it! I took my Sonos One for a drive to our vacation place and reset it up as part of that system. Just got back home with it and plugged it in and The Alexa jntegration still sees it as a separate system so I have to choose if Alexa controls the vacation system or the Sonos One. 😞.

How did you manage to keep your sonos system at the two locations seen as one system?
I had a Sonos speaker, tried the Beta (with Alexa) and then moved both to my MBR. It works fine except the only way I can stream Apple Music is through the app. Bought Sonos1 for my living room and I am having some challenges making them all work together the way I want with commands, but have some work arounds. I would really like a downloadable. Excel file that show the Alexa commands that work with Sonos 1. Any chance I will ever be able to speak to Alexa on Sonos 1 and get to stream Apple Music? Overall, having lots of fun. It's good for my brain, but I have the time to play with it.
Once Airplay 2 is on the Sonos One you will be able to go directly from the Apple Music app to the speaker.
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Hi, but why on Sonos web site the play1 and one have the same price?
The one has new technology, best audio, more features...
So who would buy a play1 at the same price?
Please correct if i am wrong.
A lot of people are asking that question. I am guessing that the Play 1 will be going away. They are on sale all the time now.
If you already have a PLAY:1, and want to stereo pair (perhaps even use as surround speakers), then another PLAY:1 is the appropriate speaker. But if you don't already own one, then the Sonos One is the better purchase.

And frankly, there are people who don't want microphones in their homes, no matter what.
How do they deal with mics in their phones, I wonder...
I hope those people don’t have cell phones.
Oh Kumar beat me to it. ?
A lot of tvs these days have microphones too.
I choose to not pass judgment. I have my own set of issues 🙂