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Introducing Sonos Move, Brilliant Sound Anywhere

Introducing Sonos Move, Brilliant Sound Anywhere
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Introducing Sonos Move, the durable, battery-powered smart speaker for outdoor and indoor listening. Powerful and versatile with smart, adaptable sound, Sonos Move is available starting September 24th.



Sonos Move delivers surprisingly deep bass, an ultra-wide soundscape, and Automatic Trueplay tuning that perfectly balances the sound for where you are and what you're listening to.

Move features two Class-D digital amplifiers perfectly tuned to match the speaker drivers and acoustic architecture. It also has one downward-firing tweeter into a custom-designed waveguide that disperses sound evenly, along with one mid-woofer integrated into the cabinet for deep, rich bass.

Connect Move to the rest of your Sonos system at home on WiFi to stream music in one room or in sync with other speakers throughout your home. Play music, check news, set alarms, get your questions answered, and more, completely hands free with Alexa and the Google Assistant built right in. Switch to Bluetooth when you’re away from home or on the go and play music directly from your mobile device.


Details on Sonos Move:
  • Move slides seamlessly into the included charging base and features an ergonomic handle, making it easy to pick up and carry.
  • Move has a tough durable shell and an IP56 rating, meaning it can stand up to falls, bumps, humidity, rain, dust, UV rays, and extreme heat and cold.
  • Responsive touch controls on the top of the speaker makes it easy to play, pause, skip, adjust the volume, and group rooms when on WiFi. There's also a mic button that can easily turn the microphones on or off.
  • Move also has a join button, power button, and WiFi/Bluetooth mode button on the back, just under the handle.
Power and battery:
Move’s battery will last for up to 10 hours of uninterrupted playback. If left off the charging base and unused, Move will automatically go into suspend mode to reserve battery for up to 5 days. The battery is rechargeable with an included indoor charging base or with any USB-C charger with the following output levels: 12V/3A, 15V/3A, or 20V/2.25A. After about three years, or 900 charges, Move’s battery can easily be replaced so you can keep listening for years to come.

Pre-order today on Sonos.com in shadow black for $399 US (€399 EUR), available worldwide starting September 24.

237 replies

@Edward R

My question was valid, why did you delete it? 

And I am asking it again:

If I bought a Move, when would I expect you to no longer support it? A specific date would be nice, just as software (OS) or phone vendors do with their software. In light of recent events, it is a VALID question. 

Rather than punish your customers, it would be better to answer the question. 

I see @Ryan S actually answers your question here at the beginning of this thread…

https://en.community.sonos.com/announcements-228985/end-of-software-support-clarifications-6835969

Hope that is what you were looking for.👍

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Hi @blkmg, our commitment is to support all of our products with software updates for a minimum of five years after we stop selling them, and we have a track record of supporting for longer. The Move is brand new, there’s no date that we have right now of when we’ll stop selling it. When that happens, you’ll have at least another five years after then.

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Hi @blkmg, our commitment is to support all of our products with software updates for a minimum of five years after we stop selling them, and we have a track record of supporting for longer. The Move is brand new, there’s no date that we have right now of when we’ll stop selling it. When that happens, you’ll have at least another five years after then.

Well, some products are still being sold, so that promise seems somewhat empty. 

https://www.johnlewis.com/sonos-connect-wireless-music-system/p230973910

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Hi @blkmg, our commitment is to support all of our products with software updates for a minimum of five years after we stop selling them, and we have a track record of supporting for longer. The Move is brand new, there’s no date that we have right now of when we’ll stop selling it. When that happens, you’ll have at least another five years after then.

Well, some products are still being sold, so that promise seems somewhat empty. 

https://www.johnlewis.com/sonos-connect-wireless-music-system/p230973910

We’re getting even more off topic… But, that’s the 2015 version of the Connect, which is not getting moved into legacy mode in May. Only the Connects manufactured before 2015 don’t have the hardware to keep up.

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Hi @blkmg, our commitment is to support all of our products with software updates for a minimum of five years after we stop selling them, and we have a track record of supporting for longer. The Move is brand new, there’s no date that we have right now of when we’ll stop selling it. When that happens, you’ll have at least another five years after then.

Well, some products are still being sold, so that promise seems somewhat empty. 

https://www.johnlewis.com/sonos-connect-wireless-music-system/p230973910

We’re getting even more off topic… But, that’s the 2015 version of the Connect, which is not getting moved into legacy mode in May. Only the Connects manufactured before 2015 don’t have the hardware to keep up.

So its not 5 years after sonos stop selling it, its 5 years from when you bought it.  As next month's exact same brand and model may be improved e.g. more memory installed, and that's possibly not the version you bought.  As an added bonus you will recieve 3 months notice that youre audio investment is about to become non upgradable e-waste.

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Before I buy another of your products, please tell me the exact date you’ll stop supporting it (perhaps on the data plate?)?

That way I can calculate the true cost of it over its lifespan, rather than foolishly thinking I’d bought a hifi system.

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Why on earth would anyone right now consider paying a premium price for a speaker that will not be supported after  a minimum of 5 years? 

 

I wouldn’t recommend anyone buys anything anymore from you lot. 

you are getting fried on social media and even on mainstream media. 

And so you should. 

 

 

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This WAS what I was waiting for Ryan, but no longer, will never spend another penny on Sonos products. Why did you delete MrSwadges question? It’s completely valid.  Deleting what you don’t want to see isn’t going to work in this instance. Long time supporters of your products have a right to question you guys. You can’t ever sell new products again without questions like being asked! Get used to it. 

I think 5 years of support for a product after ‘date of last manufacture' is a good deal.. it does not mean that at at that point things stop working. It just means no more updates. I have several far more expensive TV’s that haven’t been updated in years and they are still working fine. I don’t see Sonos doing anything different in that respect.

I prefer to see a company like Sonos be innovative and be ahead of their game, rather than watch them standstill.

You either love technological challenges and advancement (modern), or you choose to live in the past (legacy) … I’m all for driving things forward, personally speaking.

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I think 5 years of support for a product after ‘date of last manufacture' is a good deal.. it does not mean that at at that point things stop working. It just means no more updates. I have several far more expensive TV’s that haven’t been updated in years and they are still working fine. I don’t see Sonos doing anything different in that respect.

I prefer to see a company like Sonos be innovative and be ahead of their game, rather than watch them standstill.

You either love technological challenges and advancement (modern), or you choose to live in the past (legacy) … I’m all for driving things forward, personally speaking.

But Ken, it does mean my system, that I have been building over the years will eventually stop working. I’m no techie but people on here aren’t happy. Do you work for the Sonos PR department?

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Someone seems to be deleting posts

I posted about my very real issues with sonos treatment of my new Move purchase and the impact the End of Life has on my intended use of that product - and my post has disappeared


in summary they have in effect End of Lifed my new move and they refuse to reinstate the zp I traded in against the move despite the move being in the refund / change your mind period

 

 

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@davidblack do you mean this post? https://en.community.sonos.com/what-to-get-228989/in-effect-sonos-have-end-of-lifed-my-4-week-old-move-6836062 It hasn’t been deleted. Perhaps it was moved to a different board?

I think 5 years of support for a product after ‘date of last manufacture' is a good deal.. it does not mean that at at that point things stop working. It just means no more updates. I have several far more expensive TV’s that haven’t been updated in years and they are still working fine. I don’t see Sonos doing anything different in that respect.

I prefer to see a company like Sonos be innovative and be ahead of their game, rather than watch them standstill.

You either love technological challenges and advancement (modern), or you choose to live in the past (legacy) … I’m all for driving things forward, personally speaking.

But Ken, it does mean my system, that I have been building over the years will eventually stop working. I’m no techie but people on here aren’t happy. Do you work for the Sonos PR department?

No, I’m just a customer, perhaps like yourself and live in the U.K. and I most probably have more Sonos products in my home than the average Sonos user, but I see the recent announcement as being no different than most things that I own these days. I just purchased the LG C9 OLED TV for example and I very much doubt LG will provide updates two, or three, years from now for that TV and who’s to say the Apps on that TV from Amazon, Google, Netflix etc; will suddenly then stop working… I see that as equally unlikely. 

Sonos on the other hand, are promising 5 years, or longer, support here and updates on their products after they stop manufacturing them and I suspect their in-built services in the Sonos App will continue to work and generate revenue for the services for a good many years … I just see people here who are reading things as they want to read them and seeing “red mist” and stirring others up to follow their lead. 

I am quite calm about it all and I have over 23 (plus) Sonos products, both legacy and modern, but I’m not fooled by this mob-like negativity. In fact I find it quite funny that some behave so irrational and in this way… I guess it’s just my attitude of choosing to “Keep Calm and Carry On” whilst others here stress themselves out over something that is most likely not going to affect me for a good many years still to come… in any event, I will get over it and try to ‘live happily ever after’. Time to go and listen to my music and I’m quite confident my Sonos devices will still be playing next year and for many years after that too. 😁

 

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@davidblack do you mean this post? https://en.community.sonos.com/what-to-get-228989/in-effect-sonos-have-end-of-lifed-my-4-week-old-move-6836062 It hasn’t been deleted. Perhaps it was moved to a different board?

Hi Ryan - no, I did also post in here to alert potential Move purchasers to the issues around Sono’s treatment of recent Move customers and the impact of the recent announcement

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@davidblack do you mean this post? https://en.community.sonos.com/what-to-get-228989/in-effect-sonos-have-end-of-lifed-my-4-week-old-move-6836062 It hasn’t been deleted. Perhaps it was moved to a different board?

Hi Ryan - no, I did also post in here to alert potential Move purchasers to the issues around Sono’s treatment of recent Move customers and the impact of the recent announcement

Odd, I don’t see any deleted posts here from you. And your account doesn’t register any deleted comments at all.

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@davidblack do you mean this post? https://en.community.sonos.com/what-to-get-228989/in-effect-sonos-have-end-of-lifed-my-4-week-old-move-6836062 It hasn’t been deleted. Perhaps it was moved to a different board?

Hi Ryan - no, I did also post in here to alert potential Move purchasers to the issues around Sono’s treatment of recent Move customers and the impact of the recent announcement

Odd, I don’t see any deleted posts here from you. And your account doesn’t register any deleted comments at all.

 Very strange - I’ll repost it in that case.  Thanks 

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They effectively End of Lifed my new Move today (I’ve had it 4 weeks)


I bought it to use as part of a larger Sonos network – now I have to either spend $4k+ to upgrade my other units, use the move as only a standalone player or accept that the Move can’t ever receive software upgrades.

 

Selling me a move 4 weeks ago without telling me about this is close to deceptive practice

 

I can return my Move for a refund – but they won’t reinstate the zp100 I ‘recycled’ when I bought the Move !

 

fraud

 

I’ve been loyal to Sonos for 15 year. Now my advice to everyone is avoid them like the plague !

 

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Until recently I might have been interested. I'm concerned that it will be nothing more than an expensive post apocalyptic garden ornament now 🙄

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This WAS what I was waiting for Ryan, but no longer, will never spend another penny on Sonos products. Why did you delete MrSwadges question? It’s completely valid.  Deleting what you don’t want to see isn’t going to work in this instance. Long time supporters of your products have a right to question you guys. You can’t ever sell new products again without questions like being asked! Get used to it. 

@kerrih Interesting, what was deleted? I've tried to be fair and balanced.

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I would like to address your post too, for that matter. If you decide to keep your Move in the same system as your legacy devices, it’ll keep on functioning long into the future. These devices are not getting shut down, they just won’t be getting regular updates. While legacy Sonos products won’t get new software features, we will keep them updated with bug fixes and security patches for as long as possible. The limiting factor will be the hardware of those legacy devices. 

You also can separate your Move from your system and use it as a modern device, updating and getting new features.

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Now, let’s try and keep this topic on point. If you have questions about the Move, feel free to ask, but legacy discussion should be kept in the places where it belongs. There’s no need to spam threads with the same messages, or add incorrect information to posts that are meant to be informative.

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Ryan - i understand but it is important that potential Move purchasers understand the current position.

 

If I’d known 4 weeks ago what I know now I wouldn’t have purchased the Move

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Now, let’s try and keep this topic on point. If you have questions about the Move, feel free to ask, but legacy discussion should be kept in the places where it belongs. There’s no need to spam threads with the same messages, or add incorrect information to posts that are meant to be informative.

The legacy discussion applies to all products. Current and legacy. Sonos has made its bed, so it must lie in it. All products have an expiry date, but Sonos doesn't like to talk about that until they have taken your money. If buying anything from Sonos, customers must be made aware that they won't last within reasonable expectations.

davidblack,
Just a different viewpoint from me..!

I have two Sonos ‘Move’ speakers and some old legacy Sonos speakers too ... no regrets here whatsoever.

I will likely shift mine to the ‘modern’ setup when that happens in May. 

I don’t see the point in whinging about a speaker that’s portable and designed to move around, out & about the home anyway.

The speaker is a great portable sound system on its own, one of the best on the market, I think. 

My glass is the one on the right, when if comes to the Sonos Move…

 

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davidblack,
Just a different viewpoint from me..!

I have two Sonos ‘Move’ speakers and some old legacy Sonos speakers too ... no regrets here whatsoever.

I will likely shift mine to the ‘modern’ setup when that happens in May. 

I don’t see the point in whinging about a speaker that’s portable and designed to move around, out & about the home anyway.

The speaker is a great portable sound system on its own, one of the best on the market, I think. 

My glass is the one on the right, when if comes to the Sonos Move…

 

I guess it depends on how you use them

I largely use my move in a workshop where I am regularly wandering between the workshop and the office.  Office has two “legacy” products.

There is some sound “overlap” between the areas so I need to have the same playing in both areas.

I need to be able to move the unit around the workshop and I don’t have spare power points.

Hence Move was ideal

If i wanted a stand-alone Bluetooth speaker I would have spent A$500 less 

 

 

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