Welcome to Announcements

Sonos and community news.

192 Topics

SoundCloud Beta Available Now on Sonos

We’re excited to announce that SoundCloud has begun a public beta on Sonos Labs.  You can read more about the announcement at blog.sonos.com.  Please also note that Rahim has shut down his u...

Resolved: Outage: Rhapsody - Unable to play

Hello, The Rhapsody outage has been resolved. We appreciate you patience during this interruption. All functionality has been restored. Sonos Customer Care

Resolved - Napster by Rhapsody - Unable to start Playback

Hello, The Napster by Rhapsody outage has been resolved. We appreciate you patience during this interruption. All functionality has been restored. Sonos Customer Care

Resolved: Spotify Outage on Sonos - July 5th 2014

Hello, We are now able to confirm that the Spotify service has been fully restored on Sonos and is again working as it should. We will post an update here soon as to exactly what happened, and wha...

MOG Streaming Shutdown May 31st

After the recent purchase by Beats, MOG and Beats Music have merged together as a single service. Starting on May 31st, MOG will be discontinuing their streaming service.&nbsp...

Resolved - Napster by Rhapsody - Unable to start Playback

Hello, This is a notification that the Napster by Rhapsody music service outage has been resolved .

Slacker - Unable to browse "Recently Played"

Hello: This is a notification that the Slacker Music Service on Sonos is unable to browse when selecting the "Recently Player" container. We will keep you informed on when this service feature has be...

RESOLVED - Beats Music - Missing Album Artwork 04 Jun 2014

Currently Beats Music on Sonos is missing album artwork. We are working this issue with Beats and will update this forum thread when it has been resolved.

Outage: Spotify EU

Please be aware that the previous outage reported today has been resolved and Spotify is functioning normally. Following this weekend’s Spotify outage, Sonos conducted a comprehensive investig...

Resolved: Rhapsody - Outage

Please be aware that the previous outage reported today has been resolved and Rhapsody is functioning normally.

Concert Vault - Outage

The Concert Vault service has experienced issues when playing to Sonos. In all likelihood, this service will not be made available on Sonos until Monday 19 May. We apologize for the inconvenience and...

New Sonos Controller – Now Available

The new Sonos Controller is now available, featuring a redesigned interface for devices running iOS 6.0 or higher or Android 2.1 or higher. Read more about the announcement and find six things to tr...

This is pretty exciting! Sonos is removing the wiring requirement

http://blog.sonos.com/news/our-vision-for-rock-solid-wireless-evolved/ We created the Sonos Wireless HiFi System to provide music lovers, like ourselves, everything we dreamed of for music in our hom...

Important Information Regarding Heartbleed Vulnerability

Last week a serious vulnerability in OpenSSL was announced; dubbed the Heartbleed bug, this flaw affects a core library used to protect private communications around the web. Heartbleed has the poten...

Resolved: Outage - SiriusXM does not play

Sirius functionality has returned to normal. Playback errors should now be resolved.

Announcing Google Play Music and Sonos

Sonos and Google are excited to announce the addition of Google Play Music to the Sonos platform. Experience Sonos like never before: listen to the music you love directly from your Google Play Music...

Resolved: Spotify planned outage 3/18/2014 for 10 AM EST

Hello, Service has been restored with full functionality to Spotify.

Announcing Public Beta for Android Controller 5.0

Starting today, you're invited to preview and beta test the new Sonos Controller version 5.0 for Android, to be generally available for Android and iOS later this spring. Sonos Controller 5.0 feature...

Deezer - Unable to Start Playback

Please be aware that this issue has now been resolved and full functionality is restored.

Resolved: Outage: Spotify EU

Please be aware that this issue has now been resolved and full functionality has been restored.

Resolved: Outage - Unable to browse or play on Slacker

Hello, This is a notification that the Slacker music service has returned to normal functionality.

Resolved: Rhapsody - Failure to browse / playbck

Please be aware that this issue has now been resolved and full functionality has been restored.

Sonos Software Version 4.2 Now Available

Hello everyone, Sonos software version 4.2 is now available. In addition to PLAY:1 support, there are some great new features available. You can read the full feature set in our http://www.sonos.c...

Join the Sonos Open Beta Program

Do you love your Sonos system? Would you like to be an integral member of our beta team, helping us continue to provide the best possible user experience? If so, Sonos is looking for testers like yo...

Expanded Weekend Hours for Sonos Support

We're pleased to announce that Sonos Support is now available by phone seven days a week in the US. Our hours of operation are now: Monday - Friday 9AM to 8PM Saturday - Sunday 10AM to 5:30PM All...

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