Welcome to Announcements

Sonos and community news.

184 Topics

Resolved - Spotify Playback Issues and Spotify Connect from Android - December, 2017
Answered

Hi everyone, We're investigating an outage affecting music playback for some Spotify users. We will update this thread when the outage is resolved.

Resolved - Spotify Playlists and Search not working on Sonos - December 6th
Answered

Hi everyone, We're working with Spotify to resolve an outage causing issues with browsing playlists and searching within Sonos. We'll continue to update this thread when we have more information to s...

Sonos Version 8.2 Now Available

Pandora Straight to Sonos, My Sonos Changes, Snooze and Alarm Notifications With 8.2, we’re bringing the ultimate personalized listening experience to your home with the new Pandora for Sonos. It’s n...

Introducing the New Sonos One

Available on October 24th, Sonos One is the smart speaker for music lovers. It’s everything you expect from a Sonos speaker, and now with built-in Alexa and microphones, you can control your entire So...

Intermittent Google Play Music trouble for East Coast Verizon FIOS Customers

You might've had some problems using Google Play Music on your Sonos today under some specific circumstances. If you're on the East Coast of the US and a Verizon FIOS customer, your Sonos might have...

TIDAL Now Playing Straight to Sonos

Starting today, play straight from the TIDAL app to Sonos With Sonos version 8.2 and the latest TIDAL app you can now control your Sonos players directly from TIDAL. Enjoy exclusive music and expe...

Amazon Prime Music available on Sonos in new countries

We’re excited to announce that Amazon Music for Prime subscribers is now available on Sonos in the United Kingdom, Germany and Austria starting today at 11am PST. To learn some more about the servi...

Sonos version 8.1 Brings Support for Sonos One

Sonos version 8.1, the supporting software for the all-new https://en.community.sonos.com/announcements-228985/introducing-the-new-sonos-one-6791304, the smart speaker for music lovers, is now availab...

Now Available: Sonos One

On shelves in stores and arriving at your homes if you pre-ordered, the Sonos One is available today. Read more about the all new https://en.community.sonos.com/announcements-228985/introducing-the-ne...

Now Available - Twitter and Facebook Support 24/7

Great news everyone! Starting today the Sonos Support team is now available online all the time. You can get help whenever you need it now. We’ve updated our contact links http://www.sonos.com/en-us/c...

Outage - Deezer on Sonos in UK on VirginMedia - April 26th, 2017 - Resolved

Hi everyone, the title says it all. There's an issue playing Deezer music on Sonos in the UK for people using the VirginMedia Internet Service Provider. It started up a couple days ago, and recently...

Resolved - MLB Audio not working - September 29th

My MLB Audio is not working. I reset my router and uninstalled/reinstalled my MLB Audio account. Anyone having the same problem? Any suggestions?

Trueplay Tuning now available with iPhone 7 and 7 Plus

The testing on these devices microphones is now complete and as of now you can use the Sonos app on the iPhone 7 and iPhone 7 Plus to tune your Sonos players with Trueplay. You don't need to make any...

Introducing PLAYBASE

Coming April 4th to home theaters - PLAYBASE. Standing at just 2.3 inches high, the PLAYBASE is packed with ten independently amplified, custom designed drivers – six midrange, three tweeters, and one...

Pandora Stream Limit Change with Sonos 7.2 Update

In the recent release of https://en.community.sonos.com/announcements-228985/sonos-version-72-now-available-6768056, users will find that Pandora stream limits have decreased. Before the update, the t...

Sonos Version 7.3 Now Available

Sonos Version 7.3 Available Today We’re excited to bring new features and improvements to Sonos with version 7.3. Here are the main highlights: Help and Tips: There’s a new and improved help and t...

RESOLVED - TuneIn Radio: Unable to browse or play on Sonos - 03/23/17
Answered

Hello everyone, There is a temporary service outage affecting TuneIn on Sonos. You may have trouble browsing TuneIn radio or playing stations when attempting to use the service. We’re currently worki...

Resolved - Login Problems on Community - July 8th 2017

Hey Everyone, Some users have notified us they are having troubles logging in here on the community. We’re currently looking into this and working to get a resolution ASAP. If you’re one of those use...

Recent Spam Attacks on the Community
Question

Our apologies everyone, the Community is currently under attack by a group of very dedicated spammers creating new accounts and posting about technical support. We’re working with our partners to pr...

New Play Commands with version 6.4

With Sonos version 6.4 there are some big changes to playing music on Sonos controllers. We’re making it even easier to put on music and have it keep playing. Here's some useful information for you ab...

Sonos Version 7.2 Now Available

We’re excited to bring out the newest software for Sonos. Version 7.2 is now available for all Sonos controllers! Sonos 7.2 brings support for the latest Sonos product, the PLAYBASE. Check out our t...

Sonos Version 7.2 enters Public Beta

Sonos version 7.2 is now available for testing in Public Beta for Android, Mac and Windows PCs! If you’re using an iOS device, it will still be able to control your system but the device will have l...

Resolved: Outage - Spotify Unable to Play Music - Oct 21st

There's been a wide scale attack on some Internet hosting services in the last day causing a number of issues around http://www.independent.co.uk/life-style/gadgets-and-tech/news/netflix-twitter-inter...

Resolved - Spotify Playlist Issues - 1/23/17

There's currently some trouble with loading playlists from Spotify on Sonos and other devices. We're working with Spotify on the trouble and will let you know here when it's been resolved. For now, yo...

Amazon Web Services outage February 28th, 2017

Hi everyone, There's currently a server issue affecting Amazon Web Services. This is causing playback trouble with Amazon Music as well as some other web features on Sonos.com. You may receive errors...

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