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Amazon Music HD Available on Sonos

  • 17 September 2019
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Amazon Music HD, Amazon’s new high-quality music tier for streaming in CD-quality is available today on Sonos in Germany, Japan, the United Kingdom, and the United States. You can now stream over 50 million tracks in CD-quality (16-bit HD) audio through the Sonos app.

 

Amazon Music HD is available as an add-on to Amazon Music Unlimited subscriptions for an additional $4.99 per month (on top of the noraml Amazon Music Unlimited subscription) or $50 per year. Check out the Amazon Music HD page here on Amazon for more details.

 

After subscribing, to use Amazon Music HD on Sonos, just update your Sonos app then add Amazon Music as a music service. That’s all it takes to be streaming Amazon Music’s catalog of CD-quality audio on Sonos.


Find out more about Amazon Music HD on Sonos here.


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111 replies

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Now that S2 is released and Sonos Arc, will Sonos support the UHD/3D formats from Amazon Music HD?

not at the moment it is still 16bit 44.1khz cd quality  this may change in the future sonos does not release a schedule of when features will be added. let sonos know your interested in getting hi res streaming on sonos S2 products.  currently sonos can from a computer or nas play up to 24bit  44.1 to 48khz in flac or alac. but not streaming yet. 

Now that S2 is released and Sonos Arc, will Sonos support the UHD/3D formats from Amazon Music HD?

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Is Amazon Music HD worth getting?

 

Just sighed up sounds great thank you Sonos And amazon for this

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Is Amazon Music HD worth getting?

 

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Hi getjams, the team is working on bringing Amazon Unlimited HD streams to Sonos using voice control with Alexa, more to come soon and we’ll share here when it’s available.

Will this be part of the new release in June?

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What the hell happened?   Now Amazon says Sonos is not supported for HD, and it is Sonos that is blocking this.  
I know that “ultra” isn’t possible, but we can’t even stream CD quality now.
Amazon’s “ultra hd” playlists used to appear but now are gone.

That’s odd, as my Amazon Music HD service in the Sonos App is showing HD playlists here on my iPhone.🤔

I can confirm as a Sonos representative that Amazon Music HD is still available on Sonos as a supported music service. I’m not sure what you heard from Amazon, perhaps there was a miscommunication with timbotwiddly and the person he spoke with.

What the hell happened?   Now Amazon says Sonos is not supported for HD, and it is Sonos that is blocking this.  
I know that “ultra” isn’t possible, but we can’t even stream CD quality now.
Amazon’s “ultra hd” playlists used to appear but now are gone.

That’s odd, as my Amazon Music HD service in the Sonos App is showing HD playlists here on my iPhone.🤔

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What the hell happened?   Now Amazon says Sonos is not supported for HD, and it is Sonos that is blocking this.  
I know that “ultra” isn’t possible, but we can’t even stream CD quality now.
Amazon’s “ultra hd” playlists used to appear but now are gone.

 

Do you have a source?

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What the hell happened?   Now Amazon says Sonos is not supported for HD, and it is Sonos that is blocking this.  
I know that “ultra” isn’t possible, but we can’t even stream CD quality now.
Amazon’s “ultra hd” playlists used to appear but now are gone.

 

 

I wonder if Quobuz is supported.

Is it just Amazon HD that is not supported or any Hi-Rez service?

What the hell happened?   Now Amazon says Sonos is not supported for HD, and it is Sonos that is blocking this.  
I know that “ultra” isn’t possible, but we can’t even stream CD quality now.
Amazon’s “ultra hd” playlists used to appear but now are gone.

 

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When set to uncompressed audio, the analog line-in on Sonos players (not the TV input on the home theater players) will convert incoming audio streams into 44.1/16 bit WAV. If you’re sending a higher bit rate into that input, it’ll go through the DAC (as all incoming signals are converted to digital so they can be sent across the network) and converted before played. 

 

As far as I know, Airplay streams in lossless ALAC 44.1/16 bit even if the source is a higher bitrate, Airplay will compress it to 44.1/16 bit before sending it over your network. 

Thanks @John G. That clears up a lot but I still have a few questions. Which of these will play Amazon Music in HD? I own 3 Sonos speakers (Beam, One, and Play 5) and the # of ways to play Amazon Music seem endless. BTW, I’ve already confirmed that the Amazon Music app on my Smart TV does not support HD.

  1. Alexa app cast from Android (or Airplay from iPad) to Sonos
  2. Amazon Music app cast from Android (or Airplay from iPad) to Sonos
  3. Amazon Echo paired to Sonos (using Preferred Speaker setting in Alexa app groups)
  4. Amazon Echo Aux Out or cellphone headphone jack connected to Aux In port on Play 5

@The Nadz Sorry for the confusion, I will attempt to clarify. When accessed through Amazon Music HD directly in the Sonos app, the players will grab and play the 16 bit CD quality streams. Through line-in, you'll start with whatever stream the connected device (Fire TV stick) can play, then the TV will hopefully allow it to pass to your Beam unaltered, and at that point, the Beam will play it as TV audio, because it doesn't know that what's coming in is music.
TV Audio is played at the highest quality possible, but it's treated differently than other Line-In data, or music streams. In your case, it's hard to say for certain which would sound better, and that may be up to you and the other listeners in the home to decide.

Please let me know if this helps or if I can explains things further.

@John G Thanks for your response but I am a bit confused. Seems like there is a lot of conflicting information being shared about this topic.

Above @Ryan S wrote “They’ll stream at CD-quality (16-bit HD) audio through the Sonos app” however you are saying that the best audio quality is through the line-in port but it still won’t play the audio in HD. So which is it, can we play in HD on Sonos speakers or not? I assume that at a minimum since the Fire TV stick plugged into my TV supports Amazon Music HD I can play it through the Beam connected to that TV. What about casting from the Amazon Music app or Alexa app?

@The Nadz Playing the line-in audio uncompressed will give you the best quality for that connection, however it still won’t play the audio in HD.

There are a lot of options to play Amazon Music on Sonos. Let’s see if I have this straight. If I tell my Beam to play from Amazon Music through the built-in Alexa it will only play in SD quality. But if I tell the Sonos app or the Alexa app or the Amazon Music app or my Fire TV stick to play the same music on the Beam, it will play in HD quality. What if I pair an Echo with my Beam (using Alexa groups) and tell the Echo to play from Amazon Music?

I also have an Echo Input plugged into the Aux port on my Play 5. Will that play HD?

I’m streaming Amazon “HD” through a beam, two 1’s and a sub. It definitely sounds better than SD, especially orchestral strings. The shrillness is gone. HD is well worth the money. 

Yes 16-bit/44.1 kHz, or perhaps 16-bit/48 kHz  rates are about as good as it can get for most folk. Which is what the AmazonHD audio service may achieve/can go upto.

Anything more than that though, in the ‘Amazon UltraHD’ world, is not going to make a difference at all (not to me at least) … although my dogs ears might prick up a little more, perhaps ?

It’s perhaps a ‘fair’ move that Amazon chose to bundle the HD/UltraHD services together under a ‘reasonable’ subscription charge, rather than trying to charge a further subscription for what would be just for my dogs listening pleasure.😀

I’m still extremely happy with 320 AAC or MP3, for general streaming/listening, truth be told, but I  guess my ears are old and not what they once were.

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I’m streaming Amazon “HD” through a beam, two 1’s and a sub. It definitely sounds better than SD, especially orchestral strings. The shrillness is gone. HD is well worth the money. 

Wouldn’t be the first time low level support got something wrong.  Stick with the guys here, they are not low level. 

Amazon ‘HD’ (CD quality) streams to Sonos in FLAC. I’ve measured it.

When I last checked, casting from the Amazon native app to Sonos was only in SD.

Sonos doesn’t support ‘UHD’ (which everyone else tends to call ‘HD’ or ‘HiRes’). Although there may be a marketing-driven inevitability to HiRes the science doesn’t support it. Any ‘night and day’ differences can be explained by more careful mastering or simply a mismatch of levels. Anyone who can truly and reliably distinguish HiRes from RedBook in double-blind tests based on the same master should rent their super-human/super-golden ears to the industry.

 

Have you read the first post of this thread?  It IS supported, at CD quality, but not yet via voice control. 

Well you had better tell Sonos and Amazon.

 

Here's the reply from Sonos and Amazon confirmed this. So dont know where you are getting your info from. 

 

Hi there, thanks for your feedback. At this time we support Amazon Music, but not Amazon HD. We can certainly take this as a feature request and ensure it is forwarded to the appropriate department. 

 

I've just returned the Sonos move to Amazon. Amazon and Sonos have confirmed that it does not stream Amazon HD music.

 

Which is 100% false.  It streams Amazon Music HD (aka CD quality) just fine.  It does not stream Amazon Music Ultra HD (aka snake oil nonsense).  

I've just returned the Sonos move to Amazon. Amazon and Sonos have confirmed that it does not stream Amazon HD music.

According to sonus support, amazon HD is not supported.?