Answered

Voice service: Not available in your country??

  • 2 December 2017
  • 35 replies
  • 29182 views
Show first post
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

35 replies

C
Change your Sonos country profile to USA, and then proceed to setup Voice Services to add Alexa. It will work once you do that. tried this , not working
V
Userlevel 2
Badge
Czech Republic should be now officially supported by Alexa. I expected to be able to just turn on voice services in my One. But seems like I will have to wait for Sonos to enable it. Can we get a comment on how this will resolved? I bought the One because I expected Amazon to enable Alexa in my country soon, but if it needs to be enabled by Sonos, I fear this might never happen.

Unfortunately Sonos,

Not transparent on country wise implementation status
No solid project plan they are confident enough to share with customers.
In India Alaxa active from Oct-end, all we got is some vague response from Sonos with no reason for why it is not active.

Had I been in this forum before I made my purchase decision, I wouldn't have bought Sonos. Not because of product quality only because of transparency and the way which they deal with customer.

Hope the words of Mahatma Gandhi reaches to Sonos management ,

"A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so" - MK Gandhi.
E
Czech Republic should be now officially supported by Alexa. I expected to be able to just turn on voice services in my One. But seems like I will have to wait for Sonos to enable it. Can we get a comment on how this will resolved? I bought the One because I expected Amazon to enable Alexa in my country soon, but if it needs to be enabled by Sonos, I fear this might never happen.
V
Userlevel 2
Badge
Change your Sonos country profile to USA, and then proceed to setup Voice Services to add Alexa. It will work once you do that. tried this , not working
imgod2
Badge
Change your Sonos country profile to USA, and then proceed to setup Voice Services to add Alexa. It will work once you do that.
R
So annoying! I have the same issue in Sweden. I don’t even want a Swedish voice service, I want an English one. I have 5 Sonos speakers and just want to control them via Alexander echo dot. And play Spotify I have the sonos skill installed on Alexa and seems the only misssing part is sonos allowing voice service.

Is this going to be globally released to other countries at any time? Or do we need to start looking at other hard wired solutions ?
C
I'm in Cyprus and have the same problem. This product was shipped to Cyprus but Alexa doesn't work I get a message "Voice Services Not Available in Your country" Any idea when it will be available in Cyprus?
jgatie
It is made very clear in the Alexa Blog announcement that it is currently only available in the US, UK and Germany.

Connect Alexa to any Sonos speaker.
Starting today in open beta in the US, UK and Germany, you can wirelessly connect your speakers to an Amazon Echo or Echo Dot and control the music around your home—simply by speaking. This update works with all existing Sonos speakers, so it doesn’t matter whether you bought a Play:1 two years ago or a Playbase two weeks ago.


http://blog.sonos.com/en/alexa-meet-sonos/
imgod2
Badge
Same.. Just bought the Sonos One.. Unable to connect and setup to Alexa, because the Voice Service option is not available.
UKMedia
Userlevel 7
Badge +20
Voice Control via the Sonos One is only supported in US, UK and Germany at present.
Remember: Sometimes Red Wine helps :)
Terms & ConditionsCookie settings