The last few days when I ask Alexa on SONOS to play Spotify all I get is Alexa responding “here is Spotify” and complete silence. This is happening on all my SONOS Alexa enabled speakers. I have disabled and enabled the Spotify skill and the Alexa app and I am still getting the same results.
Best answer by Ken_Griffiths
View original
Perhaps try removing the Alexa Assistant from your Sonos devices and then uninstall the Sonos Skill in the Alexa App.
Reinstall the Alexa assistant on your devices via the Sonos App (This will reinstall the Sonos Skill in the Alexa App) and finally reauthorise your Spotify account, both in the Alexa App (ensure it is set as the default music service) and in the Sonos App too.
See if that fixes it for you.
Perhaps try removing the Alexa Assistant from your Sonos devices and then uninstall the Sonos Skill in the Alexa App.
Reinstall the Alexa assistant on your devices via the Sonos App (This will reinstall the Sonos Skill in the Alexa App) and finally reauthorise your Spotify account, both in the Alexa App (ensure it is set as the default music service) and in the Sonos App too.
See if that fixes it for you.
Thank you so much! Worked like a charm!
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.