Question

Sonos One SL and Alexa

  • 12 November 2019
  • 2 replies
  • 140 views

  • Contributor I
  • 0 replies

I have recently added 2x One SL to a Beam to create a fabulous sound. However, as soon as I did this, Alexa on the Beam disappeared. Has anyone experienced this, and been able to resolve it?

 

Thanks in advance 😊


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2 replies

Userlevel 7
Badge +20

Hi

 

This shouldn’t happen! (Sorry, not much help!)

 

Can you open the Sonos App>Settings>Services>Amazon Alexa and ensure that the Beam is enabled?

This seems to have happened before, and the steps given by @UKmedia above cleared it up.