Sonos One - Cannot add Alexa
I've been trying to add Alexa and have not been able to by following the prompts on the Sonos app. I get to the screen that says "Steps to set up Alexa" - then hit the "connect your amazon account" and then I get an error saying "There was a problem adding Alexa. Any clues on how to solve this?
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Userlevel 2
Same thing happening to me, worked on the first Sonos One, failing on the second One. Tried from iOS, Android, and Mac controllers.
If you're still having trouble connecting to your account, I'd suggest trying from a different controller. If that's not going, it'd be best to give us a call on our support line.
Same here 😞
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