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Sonos Names and Alexa?

  • 19 October 2017
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i have two sonos connect devices. (two house scenario) right now i can't get one to work. is the name of the sonos device important? when i look at the connect with the Sonos app it stays "Sonos Living Room" when i look at the name in the Alexa ap it says Lake Sonos. i tell Alexa to play X on Sonos and it says playing X on Lake Sonos and no sound comes out.... if i tell the Connect to play from the Sonos app all is fine.
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Best answer by Keith N 20 October 2017, 03:03

Hello there, ShadowDad:

In a multi-household situation, it is important to understand that the Sonos skill in the Alexa app is tied to the Sonos ID. This means, that when you tell Alexa to play X on Sonos, Alexa is controlling the house (Sonos System based on SonosID) it is connected to. The best way to do a multi-household set-up would be with different Amazon Accounts and Sonos ID's. This would be similar to treating each house/location as a separate "household". When going into the Sonos app you are going through the local network, this is why you can control playback normally from within the app.
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Hello there, ShadowDad:

In a multi-household situation, it is important to understand that the Sonos skill in the Alexa app is tied to the Sonos ID. This means, that when you tell Alexa to play X on Sonos, Alexa is controlling the house (Sonos System based on SonosID) it is connected to. The best way to do a multi-household set-up would be with different Amazon Accounts and Sonos ID's. This would be similar to treating each house/location as a separate "household". When going into the Sonos app you are going through the local network, this is why you can control playback normally from within the app.