Sonos Beam w/ Alexa can turn off my TV, but can't turn it on


Userlevel 2
Hey guys,
I'm having a really weird user experience w/ the Sonos Beam and Alexa. I can easily command Alexa to turn off my TV (a Sharp SmartTV), but Alexa will not turn on the TV. According to your article (https://support.sonos.com/s/article/3514?language=en_US), this functionality should be supported.

Can you help me understand why this isn't working? Maybe I missed a step during setup or something.

Thanks!

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