Sonos Beam - "Alexa Stop"

  • 21 June 2019
  • 2 replies

I have a Sonos Beam connected to my Amazon account. If I play an Amazon playlist and then say "Alexa Stop" she will dutifully stop playing the playlist. However, if I play a BBC radio station and then say "Alexa Stop" she ignores me and just goes on playing. What am I doing wrong?

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2 replies

try... “Alexa” brief pause then say “stop”
Belly M
Thank you for replying. After a lot more experimenting, it seems that the problem was caused by the fact that the radio was playing through the BBC skill, with which the Sonos Beam is, perhaps, not compatible. Once I told Alexa to use Tunein everything worked normally.