Best answer by Keith N
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Sonos and Alexa in two houses
I have Sonos speakers and Echo dots in two houses. I activated the Sonos skill in the first house and all is good for using Alexa to control the Sonos speakers in the first house When I go to the second house and search for devices, the Echo dot does not find the Sonos. Is it not possible without using a second Amazon account?
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Sonos, are you fixing this issue?
2 Sonos IDs; 2 Amazon accounts; 1 Amazon "household". How do I avoid irritating the neighbours by leaving the radio on in an empty flat without going through an Amazon "divorce"?
This is clearly a SONOS Skill problem. I have 4 SONOS systems at four different locations and Alexa understands all 23 SONOS devices (which are all named differently). They were all discovered by enabling and disabling and reenabling the SONOS skill at each location. The problem is that the SONO Skill deletes the SONOS devices when you disable. There should either be an option in the Skill to rediscover devices or to Disable without deleting the device from Alexa's memory. All my LP-link smart switches in all four locations are always known and can be used from any other location. Two Accounts is not an option unless you want to have two Amazon Prime accounts. Come on SONOS. Fix the issue.
Absolutely sure the SONOS ID is the same. The whole system was originally in house 1; some of it was then moved to house 2. I have just checked the SONOS ID again at both houses....
Userlevel 7
+22
Huh. I’m stumped.
Absolutely sure the SONOS ID is the same. The whole system was originally in house 1; some of it was then moved to house 2. I have just checked the SONOS ID again at both houses....
Userlevel 7
+22
Are you sure. Did you check under settings ... about my Sonos when connected to each Same Sonos id. They sound opposite.
So, I have just tried that. Whilst re-enabling the skill, having entered SONOS account details, I am then asked which system do I want to control with Alexa - both SONOS systems are shown correctly, It seems to be either / or though. The systems definitely have the same SONOS Household ID.
Userlevel 7
+22
It under smartphones in alexa app it only shows the Sonos units in house 1 and hitting discover doesn’t find them when in house 2. Maybe while in house 2 disable and reenable the Sonos skill in alexa then try discover.
Yes they are.
I can see house 1 from dot in house 2.
Userlevel 7
+22
Mynalexas at both homes are on the same amazon alexa account so to me they don’t know they are even in different houses. If I drop in on a room in one it will to other house. If I issue a command to turn on my lights (via smartthings) in one House it will do it in the other house.
Userlevel 7
+22
Are the Alexa’s in the second house in the same amazon account. They would need to be same account as well.
That (for me) would be good.
I've tried that Chris. No succsees so far.
Userlevel 7
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No actually I beleive all your Alexa’s and the Sonos One will actually control both houses on same house id. In theory you could turn on music at one home from the other.
Userlevel 7
+22
At the second house you need to ask Alexa to discover devices.
I have SONOS and Echo Dots in two houses. The SONOS systems are on the same household ID. Both of the Dots only see the SONOS system in the first house to which Alexa was linked. I cannot see the second SONOS system on either Dot.
I would like to be able to control both SONOS systems from either Dot.
Also, quite curious to know what would happen if a SONOS ONE (with Alexa built in) was to be added to the second house system. Presumably it could only be used to control the SONOS system in the other house!!
I would like to be able to control both SONOS systems from either Dot.
Also, quite curious to know what would happen if a SONOS ONE (with Alexa built in) was to be added to the second house system. Presumably it could only be used to control the SONOS system in the other house!!
Userlevel 7
+22
You can force both houses onto the same household id within Sonos. Then the same account should work.
Userlevel 2
I agree with everyone. Should be an easy fix. I named each SONOS item a different name.
Please fix!
Please fix!
Alexa already supports location information as when I'm at my vacation home and ask about the weather I get the correct forecast for the area. Seems sonos could do the exact same thing?
I completely agree with this. I really don't want two accounts to fix a software limitation, not to mention those accounts end up getting used for other marketing/nefarious purposes so I try to avoid as many accounts as possible.
Userlevel 2
I agree different houses should be addressed with an easy and elegant solution. Please let us know when it is on the road map
This is really disappointing. So I would need to logout of one Sonos account and login to another when I reach the weekend home? I know you don’t like giving dates for software enhancements, but can you confirm if this is likely going to be addressed in 2018 or not?
Please fix this.
Userlevel 1
Do they plan to address this? Creating two separate account for each is not an answer, you can eliminate confusion by just giving the devices different name in each house. There is no reason you shouldn’t be able to do this.
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