Hi, I have a Sonos Move and 2 Sonos 1s around the house with Alexa which has been working fine for ages. Now when a say ‘Alexa, play BBCRadio 2’ she repeats the command but doesn’t turn it on. I have to use the App to start BBC Radio 2. When I say ‘Alexa, Stop’, the volume dips for my command but continues to play. I have to use the App to stop. I’ve turned the power off on 3 devices and restarted but it’s not fixed the problem!
Help please….?
Best answer by DavyB
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