Smart Plugs working from Alexa app on Android but not from Sonos One

  • 26 March 2019
  • 0 replies

I have had a sonos one for a couple years and i have had 4 smart plugs working on alex through the alexa dot and my sonos one for months. The other day the alexa on my sonos one started not being able to find my smart plugs.

Alexa on the sonos works fine for everything except for the smart plugs. The smart plugs still work on the dot and i can see them on the alexa app. The sonos app still has my alexa account.

I have tried removing one of the smart plugs as a device and re-adding, i have tried removing alexa from the sonos, i have reset the sonos but still it keeps responding it cant see the device.
I also have no duplicate names.
Any help would be appreciated.

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