When I just bought my Sonos One Gen2 about 2 month ago, I could easily raise the volume slightly through voice control, for instance by saying “Alexa, raise volume by 10 %” and it would do so.
Since a couple of weeks though, whenever I give the same command, it raises the volume to the absolute max volume level… Same goes the other way: if I give the command to lower the volume by for example 10%, it drps the volume down to 0…
Best answer by Ken_Griffiths
I tend to user simple integer values between 1 and 10… “Alexa set the volume to 3” (just as an example). Whole numbers seem to work okay for me. Not sure though if that is granular enough for some people, but I find it works okay for myself.