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Play:3 not responding to Echo Dot Alexa commands

  • 7 January 2021
  • 2 replies
  • 53 views

Has anyone experienced Sonos (Play 3) not responding to Echo Dot? Alexa seems to recognize speaker but speaker does not play. Any suggestions of how to fix this problem? Thanks!

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Best answer by UKMedia 7 January 2021, 12:54

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2 replies

Userlevel 7

Try deleting the Play:3 in the Alexa app and have the Alexaapp rediscover the device.

Userlevel 7
Badge +20

In addition to @GuitarSuperstar suggestions.  Please Disable then Enable the Sonos Skill within the Alexa App.