No audio playback from Alexa


Sorry if this has already been asked and solved but I haven't found anything..

When I ask Alexa to play A song from Apple Music or a Station from pandora. She will reply back for ex. "playing Korn radio on pandora" but nothing is being played. My current setup I'm working with is a Playbar w/ Sub and 2 ONES as surround sound. Ive reset my Sonos system I've factory reset the ONES and nothing has helped. Any suggestions?

1 reply

1) Initiating playback from Apple Music on Sonos is not implemented yet.

2) For Pandora, make sure the same Pandora account is registered in the Alexa app and the Sonos app.

Reply

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

    Accept cookies Cookie settings