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No Alexa on Sonos One Gen 2

  • 11 February 2020
  • 3 replies
  • 48 views

I have a Gen 2 One, my problem is Alexa is gone, only google is left. Before I can change from alexa to google now I cannot do it because there is no Alexa anymore only Google. 

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Best answer by MarlonDng 11 February 2020, 23:52

Its ok now, I just Uninstall the Sonos App and reinstall it again. Now it is working again, I can switch to Alexa & Google again. 

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You can’t have both Alexa and Google on the same device, unfortunately.  This was something Google insisted on.

 

edit: Referring specifically to voice commands give to the Sonos One.  You should still be able to speak to an echo device requesting music played on your Sonos One.

But before I can switch from google to alexa, now I can't do it anymore. Only google is left no option to switch. 

Its ok now, I just Uninstall the Sonos App and reinstall it again. Now it is working again, I can switch to Alexa & Google again. 

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